Senior Manager, Operational Controls Lead at Fidelity Investments

Westlake, Texas, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

Financial ServicesIndustries

Requirements

Deep understanding of Fidelity's business unit structure
BS/BA or equivalent experience in business administration, or a minimum of 5 years in risk management
Preferably, experience in internal/external audit, risk management, IT audit, or public accounting
Proven proficiency in capturing requirements, process documentation, business analysis, and testing
Advanced skills in Microsoft Excel, Word, and PowerPoint
Basic knowledge of procurement and risk management processes and performance metrics
Excellent oral, written, and interpersonal communication skills
Ability to lead, motivate, and collaborate effectively within cross-functional teams
Strong organizational and project management skills
Analytical mindset with close attention to detail
Ability to translate business requirements into viable business solutions
Dedication to driving process improvements
Ability to multi-task, manage time efficiently, and deliver timely results
Capability to work at various levels of detail and concisely summarize results while proposing solutions

Responsibilities

Lead and enforce the Vendor Management function's policies
Ensure flawless execution and quality assurance
Promote and validate operational controls
Support quality testing in daily processing
Work collaboratively to identify risks
Summarize results for management
Contribute to world-class operational excellence

Skills

Key technologies and capabilities for this role

Risk ManagementInternal AuditIT AuditProcess DocumentationBusiness AnalysisTestingMicrosoft ExcelMicrosoft WordMicrosoft PowerPointProcurementProject ManagementVendor Management

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

What key skills and experience are required for this role?

The role requires a deep understanding of Fidelity's business unit structure, BS/BA or equivalent with 5+ years in risk management, proficiency in Microsoft Excel, Word, and PowerPoint, excellent communication skills, and strong project management and analytical abilities. Preferably, experience in internal/external audit, risk management, IT audit, or public accounting.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the team culture like for the Vendor Management team?

The Vendor Management team is committed to operational excellence by enforcing policies, validating controls, and ensuring quality assurance across processes, while collaborating closely with business partners to identify risks, improve workflows, and maintain compliance in a dynamic environment.

What makes a strong candidate for this Senior Manager role?

Strong candidates will have a BS/BA or equivalent with at least 5 years in risk management, preferably in audit or public accounting, advanced Microsoft Office skills, proven leadership in cross-functional teams, and a track record of process improvements and risk identification.

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

Land your dream remote job 3x faster with AI

Try Jobo Free