Sr. Manager of Observability

Position Overview

We are seeking a Sr. Manager of Observability to join the CoreTech Platform Engineering team, reporting to the Senior Director of Platform Engineering. This role will lead the Observability teams responsible for supporting our production and development environments for our game platform and studios. The ideal candidate will possess strong leadership, technical, and communication skills to collaborate with internal game teams and customers, driving the adoption and implementation of modern, scalable architecture patterns.

Responsibilities

• Develop, manage, and drive the strategic direction of the Observability teams to enable engineering teams to ship and release reliably, securely, and efficiently.
• Lead and scale the Observability teams, focusing on root cause analysis, pattern identification, and continuous improvement to optimize application performance, resilience, and reliability.
• Develop and implement SRE best practices and techniques, including detecting and responding to issues and restoring applications/services across business domains.
• Build a metrics-driven approach to ensure the stability and security of enterprise cloud services, including SLIs, SLOs, and SLAs.
• Establish and supervise OKRs to measure overall progress for the teams.
• Architect and operate highly resilient systems in a multi-cloud global environment serving game and consumer services.
• Partner with cross-functional teams to support and improve our overall security posture, Patch Management, Disaster Recovery, and Business Continuity efforts.
• Establish working processes with software engineering teams to support our innovation efforts.
• Define and implement standards that will affect systems, services, and multiple software environments.

Requirements

• 5+ years of experience in SRE, DevOps, or system engineering fields.
• 3+ years of experience coaching and mentoring senior technical talent.
• 5+ years of strong experience using Observability tools such as Datadog (preferred), New Relic, etc.
• 5+ years of experience working with CI/CD tools like GHA, Jenkins, ArgoCD, etc.
• Experience dealing with challenging customers to drive standardization through influencing stakeholders, partners, and customers.
• Proven leadership skills with a focus on adapting.

Company Information

Who We Are

2K is headquartered in Novato, California, and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers, and doers are the professional publishing stewards of 2K’s portfolio. This portfolio currently includes several AAA, sports, and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

Application Instructions

• To apply, please submit your application through our careers portal.

Additional Information

• Location Type: Onsite (#LI-Onsite)
• Employment Type: [Information not provided]
• Salary: [Information not provided]