[Remote] Senior Manager, Internal Audit at Twilio

British Columbia, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Cloud ComputingIndustries

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
CPA, CIA, or other relevant professional certification strongly preferred
10+ years of progressive experience in internal audit, external audit, or risk management, with at least 3 years in a leadership or managerial capacity
Demonstrated experience in planning, executing, and reporting on complex audit projects across multiple business functions or regions
Experience working within multinational organizations or highly regulated industries is a plus
Strong knowledge of internal auditing standards, risk assessment practices, and internal control frameworks (e.g., COSO)
Familiarity with ERP systems (e.g., SAP, Oracle) and general IT and business controls
Excellent written and verbal communication skills and strong report writing, presentation, and stakeholder engagement skills

Responsibilities

Lead and execute operational, financial, and compliance audits across Twilio’s business units
Identify key risks and evaluate the effectiveness of internal controls through risk-based audit planning and execution
Develop and maintain a robust audit pipeline, prioritizing high-impact areas and aligning with enterprise risk priorities
Conduct detailed assessments and interviews to understand business processes and identify control gaps or improvement opportunities
Collaborate cross-functionally with finance, compliance, legal, and engineering teams to ensure audit recommendations are implemented effectively
Prepare clear, concise audit reports and present findings to senior leadership and key stakeholders
Monitor and report on the status of corrective action plans and drive accountability for timely remediation
Stay current with regulatory developments and internal audit best practices to enhance audit methodologies and maintain compliance

Skills

Internal Audit

Risk Management

Control

Governance

SOX

Audit Planning

Risk Assessment

Compliance

Financial Audit

Operational Audit

Communication

Collaboration

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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