Senior Manager – Governance, Risk & Compliance (GRC) at RingCentral

London, England, United Kingdom

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, TechnologyIndustries

Bachelor’s degree or Advanced degree in Information Security, GRC, Information Assurance, Risk Management, or related field
10+ years of experience in GRC, cybersecurity, or compliance roles, preferably in multinational environments
Proven experience with UK and EU data privacy regulations and telecommunication security standards
Strong understanding of ISO 27001, GDPR, NIST, NIS 2.0, and SOC 2 frameworks
Experience leading customer audits and managing audit responses
Familiarity with UK telecom regulatory bodies (e.g., Ofcom, NCSC) and their security expectations
Exceptional stakeholder management and communication skills
Strong analytical and problem-solving abilities
Ability to work independently and influence cross-functional teams
Detail-oriented with a proactive approach to risk and compliance
Preferred Certifications
CISSP, CISM, or CRISC – Security and risk management credentials
CIPP/E – Certified Information Privacy Professional/Europe
ISO 27001 Lead Implementer or Auditor
ITIL, COBIT, or similar governance frameworks

Execute the UK and EU GRC strategy, ensuring compliance with GDPR, UK Data Protection Act 2018, and other regional privacy laws
Manage and support customer audits, including preparation, execution, and remediation tracking
Oversee risk management processes including risk identification, assessment, mitigation, and reporting
Ensure compliance with UK telecom security requirements, including Ofcom and NCSC guidelines
Maintain and evolve internal control frameworks aligned with ISO 27001, NIST CSF, NIS 2.0, and SOC 2
Collaborate with Legal, IT, and Security teams to ensure contractual and regulatory obligations are met
Support the assessment of security and data related regulations in the UK and EU, including the impact on business operations
Liaise with external auditors, regulators, and customers on compliance matters
Maintain documentation and evidence for certifications and attestations