Senior Fraud Risk Manager
Earnest$180,000 - $217,000/year
Full Time
Senior (5 to 8 years), Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- Bachelor’s degree or higher
- At least 7 years of experience in fraud, credit risk, or analytics with demonstrated impact on the P&L, customer experience, and business results
Responsibilities
- Develop and execute fraud strategies that protect customers and Capital One, while balancing fraud prevention, customer experience, and business growth
- Provide clear direction and priorities across fraud priorities
- Lead and develop a high-performing team of fraud analysts, fostering a culture of inclusion, collaboration, and innovation
- Provide coaching and remove barriers to grow the next generation of fraud leaders
- Guide and challenge the teams’ analysis to ensure rigor, clarity, and alignment to business priorities
- Balance data-driven depth with pragmatic decision-making, ensuring strategies are responsive to changing risks
- Collaborate with cross-functional partners (Product, Technology, Data Science, Operations, Credit Risk) to ensure fraud strategies are translated into effective business outcomes
- Work in partnership with direct-reports to align fraud strategies across domains, integrate insights, and present a unified perspective to senior leaders
- Exhibit sound judgment and the ability to influence with credibility at senior levels to amplify the work of the team
- Lead roadmap development, analytics, and defense execution across all major fraud types (transaction fraud, application and synthetic fraud, first-party fraud, and account takeover)
- Be accountable for fraud losses in the P&L and build business cases with a clear focus on outcomes, trade-offs, and long-term resilience
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the work arrangement or location for this role?
This information is not specified in the job description.
What are the key skills required for this Senior Manager role?
The role requires strategic thinking, analytics expertise, people leadership, and executive communication skills.
What is the company culture like at Capital One?
The culture is built on openness, collaboration, and diverse perspectives, with a focus on data-driven decision making and work/life balance.
What growth opportunities are available in this position?
Senior Managers have opportunities to rotate to roles across various teams to develop future leaders.
What makes a strong candidate for this role?
High performers with experience in strategic leadership, leading high-performing teams, and a focus on outcomes, trade-offs, and long-term resilience stand out.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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