Senior Manager, Connectivity - Field Support at Comcast

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Prior Comcast experience required
Regular, consistent and punctual attendance
Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Understand and apply Comcast Operating Principles
Own the customer experience
Be knowledgeable and enthusiastic about Comcast's technology, products, services, and digital tools
Win as a team and be open to new ideas
Participate in the Net Promoter System (e.g., joining huddles, making call backs)
Drive results and growth
Support a culture of inclusion

Responsibilities

Assist and coordinate plans with senior level management
Conduct public relations programs to create and maintain a favorable public image for the company
Plan and direct development and communication of information to keep the public informed of company's programs, accomplishments, or point of view
Organize significant flow of work and meet appropriate deadlines while representing the organization
Develop financial and operational objectives and ensure operational plans align with business objectives
Contribute to functional strategy development
Manage one or more groups of professional employees
Review fact sheets, news releases, photographs, scripts, motion pictures, or audio recordings for media representatives and others
Promote goodwill through publicity efforts such as speeches, exhibits, films, tours, and question/answer sessions
Represent, coordinate, and supervise public relations activities to facilitate communication to internal and external publics
Delegate activities/projects to less experienced assistants, monitor progress, and provide guidance
Serve as liaison with PR agencies, news agencies, and event organizers to meet project goals, timetables, and budgets
Write/edit significant internal and external communications, including management speeches and parts of annual reports
Focus on understanding target audience and message
Exercise independent judgment and discretion in matters of significance
Perform other duties and responsibilities as assigned

Skills

Public Relations

Media Relations

News Releases

Press Kits

Speech Writing

Event Coordination

Strategic Communication

Stakeholder Management

Crisis Communication

Internal Communications

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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