Director, Account Management
EvenUpSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, AdvertisingIndustries
Requirements
- College or University diploma in Marketing or equivalent
- 5+ years experience in Customer Success or Account Management in related industries
- 5+ years experience managing clients and relationships
- Project Management experience
- Track record in leading, training and developing a high performing team
- Broad knowledge of all media channels with digital focus
- Familiarity with campaign evaluation metrics and media buying
- Excellent written and verbal communication skills with the ability to effectively lead meetings and presentations
- Working knowledge of analytics tools
- Age – 16 or older
Responsibilities
- Partner with Ad Operations, Ad Sales, and Creative Ops team ensuring high quality of campaign execution working within team service level agreements and making sure process is being followed
- Manage a team of account managers responsible for managing advertiser campaign strategies, campaign execution, and investments
- Coach and mentor Account Managers on performance goals and ongoing career growth and development
- Partner with Director of Client Services for ongoing training and learning development for the account management team ranging from industry knowledge to soft skills
- Lead the daily functional management, evaluation, and conflict resolution of issues for your account management team
- Manage advertiser campaigns and revenues for a select key retail category
- Build strategic campaign recommendations based on deep understanding of brands business goals and marketing objectives
- Manage sales pipeline with Client Partner by entering all campaigns and campaign details throughout the sales process into CRM system accurately and timely through to ensuring billing occurs
- Use analytics to build and present campaign reports and share actionable insights and recommendations to support advertiser’s strategy to drive incremental revenue
- Attend client calls, as needed to provide leadership coverage
Skills
Account Management
Relationship Management
Omni-channel Marketing
Digital Media
Campaign Management
Leadership
Coaching
Business Intelligence
Dashboards
Ad Operations
Ad Sales
Cross-functional Collaboration
Performance Monitoring
Reporting
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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