Senior Machine Learning Scientist (Generative AI) - Viator at TripAdvisor

London, England, United Kingdom

TripAdvisor Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Travel, Technology, HospitalityIndustries

Requirements

  • 5+ years of hands-on experience

Responsibilities

  • Research, prototype, and productionize generative AI models
  • Develop scalable GenAI pipelines that generate high-quality content, from product descriptions, reviews, titles, and other product content
  • Design and evaluate prompt tuning strategies and RAG systems to ensure factual and engaging outputs
  • Fine-tune foundation models and develop domain-specific adapters using techniques like LoRA, PEFT, and instruction tuning
  • Define best practices for model monitoring, including output quality, hallucination detection, and user feedback loops
  • Understand use cases for Agentic AI and communicate findings with the wider ML team and product
  • Utilize RLHF methodologies to build feedback mechanisms that directly shape the behavior and quality of generative AI outputs
  • Collaborate cross-functionally with product, design, and engineering to integrate models into user-facing applications
  • Stay up to date with the latest in GenAI research and help shape internal best practices
  • Design, code, experiment, and implement models and algorithms to enhance customer satisfaction, increase supplier value, optimize business results, and ensure infrastructure efficiency
  • Collaborate with product managers and various business stakeholders to ensure top-quality outcomes to meet internal objectives
  • Investigate and adopt innovative concepts that offer tangible benefits

Skills

Key technologies and capabilities for this role

Machine LearningGenerative AIPythonDeep LearningTensorFlowPyTorchNLPComputer Vision

Questions & Answers

Common questions about this position

What compensation and benefits does Viator offer?

Viator provides competitive compensation packages including base salary and annual bonus, routinely benchmarked against industry data. Additional benefits include donation matching, tuition assistance, lifestyle benefits, travel perks, employee assistance program, and health benefits with competitive premiums.

Is this role remote-friendly, and what's the location policy?

Viator takes a remote-friendly approach with flexibility to suit your lifestyle, allowing collaboration across a worldwide team and the option to join on-site as often as you'd like.

What key skills are required for the Senior Machine Learning Scientist role?

The role requires expertise in researching, prototyping, and productionizing generative AI models; developing scalable GenAI pipelines; designing prompt tuning and RAG systems; and fine-tuning foundation models using techniques like LoRA, PEFT, and instruction tuning.

What is the company culture like at Viator?

Viator emphasizes work-life balance with flexible schedules, trust, and accountability. Core values include aspiring to lead, relentless curiosity, being better together, serving customers always, striving for better not perfect, and fostering an inclusive workplace for everyone.

What makes a strong candidate for this position?

Strong candidates will have deep experience in generative AI, including prototyping models, building scalable pipelines for content generation, prompt engineering with RAG, and fine-tuning techniques like LoRA and PEFT, aligning with Viator's values of curiosity, collaboration, and customer focus.

TripAdvisor

Largest travel platform for reviews and bookings

About TripAdvisor

Tripadvisor is the largest travel platform in the world, designed to help travelers research and plan their trips. It collects millions of reviews and opinions from travelers about various services such as hotels, restaurants, activities, airlines, and cruises. Users can access this information to make informed decisions about their travel plans. Tripadvisor operates mainly through advertising revenue, offering businesses in the travel industry the opportunity to advertise and enhance their visibility on the platform. Additionally, it earns money through affiliate commissions when users book travel services through links on its site. What sets Tripadvisor apart from its competitors is its vast database of user-generated content, which provides authentic insights and recommendations. The goal of Tripadvisor is to empower travelers with the information they need to create memorable travel experiences.

Englewood, ColoradoHeadquarters
1999Year Founded
$325MTotal Funding
IPOCompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Flexible Work Hours
Remote Work Options
Hybrid Work Options
Paid Vacation
Paid Sick Leave
Mental Health Support
401(k) Company Match

Risks

Potential acquisition could lead to strategic changes impacting Tripadvisor's market position.
The resignation of M. Gregory O'Hara may cause shifts in corporate governance.
Inquiry into securities law violations could result in legal challenges and financial penalties.

Differentiation

Tripadvisor is the world's largest online travel community with extensive user reviews.
The platform offers seamless links to booking tools for a comprehensive travel planning experience.
Tripadvisor's business model capitalizes on advertising revenue and affiliate commissions.

Upsides

Tripadvisor can enhance AI-driven personalization features to meet demand for tailored travel experiences.
The rise of 'workcations' presents opportunities for Tripadvisor to expand remote work-friendly content.
Tripadvisor can leverage sustainability trends by promoting eco-friendly accommodations and experiences.

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