Internal Quality Assurance Program Manager
OkloSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, InsuranceIndustries
Requirements
- Diverse backgrounds and exposure to insurance, claims handling and litigation
- Experience of handling corporate insurance programmes including non-conventional
- Experience of defendant volume claims handling environments and personal injury litigation
- In-house corporate insurance experience (preferable although not essential)
- Great commercial acumen and comfortable and confident in adapting to and providing advice in a diverse organisation on both claims, insurance and risk management
- Confident in breaking down complex issues to various audiences of all levels
- Strong communication, organisation and time management skills with the ability to prioritise multiple and conflicting workloads
- Strong stakeholder management skills and the ability to influence at all levels and cross functionally
- Strong Microsoft Excel and PowerPoint skills
- Strong numerical ability
- Attention to detail, accuracy and ability to thrive under pressure whilst maintaining good planning and prioritisation
Responsibilities
- Management of the Group insurance programme including renewals, working closely with internal stakeholders, brokers and insurers
- Ensuring business requirements are translated into policies
- Advising stakeholders on insurance requirements for projects and contracts
- Oversight of Asda’s claims handling strategies and performance including large and complex loss claims across multiple policy lines
- Advising the business on risk exposure and driving change to improve Asda’s risk portfolio
- Budget and planning accountability for the group programme
- Manage and develop effective partnerships with external providers and suppliers across both our claims and insurance lines
- Ensure effective delivery against KRAs and strategy
- Provide data insights to stakeholders to support in the identification and management of risk
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Senior Legal Manager role?
The position offers a competitive salary plus benefits.
Is this a remote or hybrid position?
Asda has a hybrid way of working that balances collaboration and flexibility. The location is listed as Asda House.
What key skills and experience are required for this role?
Required experience includes handling corporate insurance programmes, defendant volume claims handling and personal injury litigation, plus strong stakeholder management, communication, organization, time management, Microsoft Excel and PowerPoint skills, numerical ability, and attention to detail.
What is the work environment like at Asda for this role?
It's a fast-paced, high-volume environment with a strong team ethic where everyone works towards shared goals.
What makes a strong candidate for this Senior Legal Manager position?
Strong candidates have diverse backgrounds in insurance, claims handling, and litigation, in-house corporate insurance experience (preferred), great commercial acumen, confidence in breaking down complex issues, and the ability to thrive under pressure while prioritizing workloads.
Ada
Automates customer service with AI chatbots
About Ada
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.
Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees
Risks
Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.
Differentiation
Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.
Upsides
Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.
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