Senior/Lead Fullstack Engineer at ASAPP

Argentina

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AI, TechnologyIndustries

Requirements

Bachelor’s degree in Computer Science or related field, or equivalent experience
At least 5+ years of full stack software development experience
Experience building applications using ReactJS
Experience developing scalable web applications
Backend experience in at least one major language (Go, Python, Kotlin, Java, or NodeJS)
Excellent critical thinking, problem-solving and written and verbal communication skills
A proactive self-starter, curious, energetic, and upbeat

Responsibilities

Join a team of talented engineers to own and contribute to build our unified configuration platform for GenerativeAgent
Incrementally develop new features, improvements, and fixes to our services focusing on code performance, efficiency, and quality
Be a key partner of our product and design teams, to help them build new features
Create user interfaces that can handle both simple and complex interactions
Contribute to addressing our scaling needs and architecting maintainable systems
Collaborate to take our development to the next level: bring new ideas, frameworks, technologies, and best practices
Contribute to an on-call rotation for technical support, ensuring the reliability and availability of our systems

Skills

ReactJS

NodeJS

Python

Automated Testing

ASAPP

AI tools for enhancing customer service

About ASAPP

ASAPP provides AI-powered tools to improve customer service operations. Their main product is a conversational AI voice and chat agent that accurately transcribes calls, automates call summaries, and generates automated responses to enhance agent productivity. Targeting businesses with high volumes of customer interactions, such as call centers and support departments, ASAPP operates in the customer experience market, which is growing as companies focus on customer satisfaction. They offer their services through a subscription model, allowing clients to access their tools while ensuring ongoing updates. ASAPP's goal is to enhance human performance in customer service by addressing inefficiencies and providing insights that help businesses make informed decisions and improve customer experiences.

New York City, New YorkHeadquarters

2014Year Founded

$369.6MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Learning & Development

Comprehensive Health Benefits

Daily Catered Meals

Vacation

401K Program

Family Leave

Risks

Emerging AI startups could erode ASAPP's market share with similar solutions.

Rapid AI advancements may lead to obsolescence if ASAPP doesn't innovate.

Data privacy concerns and regulatory scrutiny could impact ASAPP's operations and client trust.

Differentiation

ASAPP's AI Native products enhance productivity by automating workflows and augmenting human activity.

The CXP platform provides real-time guidance for customer care and sales agents.

ASAPP's machine learning models continuously learn from interactions, improving agent performance without manual programming.

Upsides

CoachingAI automates quality assurance, allowing supervisors to focus on agent coaching.

Frank Slootman's board membership could enhance ASAPP's strategic market positioning.

AutoTranscribe's high accuracy improves contact center efficiency by reducing transcription errors.

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