Senior IT Systems Engineer at GeoComply

Vancouver, British Columbia, Canada

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Geolocation, Anti-FraudIndustries

Requirements

Post-secondary education in information systems or an equivalent combination of education, training, and relevant experience
Deep understanding of information systems, including network architecture, database management, and systems analysis and design
3+ years of experience configuring and troubleshooting network devices and services, including DNS, DHCP, subnets, Wi-Fi, and VPN
Strong understanding of IP addressing, routing protocols, and network security
5+ years of experience working in a cloud-first organization, including familiarity with Okta, Google Workspace, Entra ID (AzureAD), Kandji, Intune

Responsibilities

Manage and scale IT infrastructure, including servers, storage, networking, and cloud-based services, to ensure high availability and security of systems and services
Monitor system performance and capacity, and proactively identify and address potential issues
Resolve escalated support tickets and respond to IT incidents timely and efficiently; diagnose and troubleshoot technical problems, and provide solutions to restore services quickly; maintain a high level of customer satisfaction by providing excellent support
Collaborate with vendors and consultants to provide technical design, implementation, and communication plans for IT projects; ensure that projects are delivered successfully by managing project timelines, resources, and budgets
Automate IT processes using scripting, workflows, and integrations; increase system integrations to improve efficiency and scalability; streamline IT operations and reduce manual tasks
Monitor and administer firewalls, routers, switches, and AV equipment in the local office to ensure network security and availability; manage IP address assignments, DNS settings, and network configurations
Manage hardware and software asset inventories, including tracking asset lifecycles, maintenance contracts, and warranty information; streamline the procurement process by working with vendors to obtain the best possible prices and terms
Train IT support engineers on the right procedures for rolling out projects across different departments; ensure that projects are implemented consistently and effectively
Keep up to date with technology trends and research; evaluate and recommend new technologies and processes to enable continuing innovation of the broad IT infrastructure
Perform any other duties aligned with the requirements of the position, such as providing technical support to users, managing IT budgets, and participating in IT projects

Skills

Servers

Storage

Networking

Cloud Services

System Monitoring

Troubleshooting

High Availability

Security

IT Infrastructure

Vendor Management

GeoComply

Geolocation compliance and anti-fraud solutions

About GeoComply

GeoComply specializes in geolocation compliance and anti-fraud solutions, focusing on ensuring safe online interactions. The company performs geolocation checks to validate user access, which is essential for industries like online gambling, media streaming, and financial services. Their main product, GeoGuard, helps clients block unauthorized access, particularly from users trying to bypass geographic restrictions using VPNs. This technology is integrated into clients' platforms through software development kits (SDKs), and GeoComply earns revenue from subscription fees and licensing agreements. What sets GeoComply apart from competitors is its strong emphasis on customer relationships and its global presence, with offices across three continents. The company's goal is to enhance online safety and compliance, instilling confidence in every digital interaction.

Vancouver, CanadaHeadquarters

2011Year Founded

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, Cybersecurity, Financial ServicesIndustries

501-1,000Employees

Benefits

Health Insurance

Professional Development Budget

Hybrid Work Options

Flexible Work Hours

Risks

Increased competition from Xpoint after losing a patent infringement case.

Partnership with Intertrust may expose GeoComply to digital rights management risks.

Expansion into iGaming may lead to regulatory risks in strict jurisdictions.

Differentiation

GeoComply specializes in geolocation compliance, crucial for online gambling and streaming services.

Their GeoGuard solution effectively blocks unauthorized access via VPNs, ensuring content rights compliance.

GeoComply offers SDKs for seamless integration, enhancing client platforms' security and compliance.

Upsides

Growing demand for geolocation services in iGaming due to U.S. regulatory changes.

Partnerships with IDVerse expand market coverage in the iGaming sector.

Integration with multi-DRM services enhances content protection for media companies.

Land your dream remote job 3x faster with AI

Try Jobo Free