Senior Internal Communications Manager - US REMOTE

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Biotechnology, Business ServicesIndustries

Requirements

Candidates must possess a Bachelor's degree in Communications, Journalism, Public Relations, or a related field. A minimum of 8 years of progressive experience in internal or corporate communications, including managing complex projects and change initiatives, is required. Exceptional writing, editing, and verbal communication skills with strong attention to detail, proficiency in various digital communication platforms and tools, and the ability to collaborate cross-functionally and build strong relationships with senior leadership are also essential.

Responsibilities

The Senior Internal Communications Manager will act as a trusted advisor to the Chief Customer Officer and Values Services leadership team, providing strategic counsel on communication best practices and messaging. They will develop and execute comprehensive internal communication strategies to align with business objectives, support change management, and foster employee engagement. This role involves partnering closely with HR and other departments, managing function-specific internal communication channels, developing messaging for key announcements, and implementing new communication formats while measuring their effectiveness.

Skills

Internal Communications

Messaging Strategy

Employee Engagement

Change Management

Strategic Counsel

Communication Planning

Cross-functional Collaboration

Coupa Software

Cloud-based spend management and procurement solutions

About Coupa Software

Coupa Software provides a cloud-based platform for spend management and procurement solutions. Its suite of tools helps businesses manage their expenditures by integrating procurement, invoicing, and expense management into one system. This integration reduces inefficiencies that occur when these processes are handled separately. Coupa serves a wide range of clients, from large enterprises to mid-sized companies, across various industries. The company operates on a subscription-based model, allowing clients to pay a recurring fee for access to its tools, which can be scaled as needed. Coupa differentiates itself from competitors by offering a user-friendly interface that resembles online shopping, promoting high user adoption and satisfaction. The goal of Coupa Software is to help businesses control costs and improve financial efficiency through its comprehensive platform.

San Mateo, CaliforniaHeadquarters

2006Year Founded

$164.4MTotal Funding

IPOCompany Stage

Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Insurance Package

Family Support

Legal Assistance

Student Loan Assistance

Employee Assistance

Discounts

Risks

Rising AI model costs could impact Coupa's pricing strategy and competitiveness.

Increased competition from AI-integrated procurement solutions may challenge Coupa's market position.

Security and trust in digital payments require continuous enhancements to avoid reputational damage.

Differentiation

Coupa integrates procurement, invoicing, and expense management into a single cloud-based platform.

The company offers a user-friendly interface that mimics online shopping for high adoption rates.

Coupa's robust data set of over $7 trillion in spend enhances decision-making capabilities.

Upsides

AI-driven procurement solutions are gaining traction, enhancing efficiency and decision-making.

Coupa's focus on supply chain visibility earned it a 2024 Top Software & Tech Award.

The shift in procurement to a strategic growth lever aligns with Coupa's comprehensive solutions.

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