Coupa Software

Senior Internal Communications Manager - US REMOTE

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Biotechnology, Business ServicesIndustries

About Coupa

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why Join Coupa?

  • Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
  • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
  • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Senior Internal Communications Manager at Coupa

We are seeking a dynamic and experienced Senior Manager of Internal Communications to lead and elevate our internal messaging and engagement strategies within our Value Services organization. In this role, you will develop and execute communication plans that align with business objectives, support change management initiatives, and foster a connected, informed, and motivated workforce aligned to Coupa’s vision and values.

What You'll Do

  • Act as a trusted advisor to our Chief Customer Officer and the Values Services leadership team on communication best practices and messaging approaches, providing strategic counsel on effective messaging, timing, and communication channels to maximize employee understanding and engagement around functional goals and initiatives.
  • Partner closely with HR, Value Services Business Director, and leaders across departments to understand key priorities, coordinate communication efforts, and ensure alignment across the organization.
  • Develop, implement, and manage comprehensive internal communication strategies that support organizational goals and cultural initiatives while supporting the Chief Customer Officer through the development of messaging for town halls, major announcements, culture communications, and organizational changes.
  • Manage any function-specific internal communication channels such as intranet site, Slack channels, newsletters, or town halls while working in partnership with other Corporate Communications team to ensure consistent messaging, avoid duplication, and maximize impact.
  • Develop and implement new communication formats, measure effectiveness through surveys and analytics, and stay current on trends and best practices in internal communications and employee engagement.

What You Will Bring to Coupa

  • Bachelor’s degree in Communications, Journalism, Public Relations, or a related field.
  • 8+ years of progressive experience in internal or corporate communications, including managing complex projects and change initiatives.
  • Exceptional writing, editing, and verbal communication skills with strong attention to detail.
  • Proficient in using a variety of digital communication platforms and tools.
  • Proven ability to collaborate cross-functionally and build strong relationships with senior leadership.

Compensation

The estimated pay range for this role is $128,775 - $175,000. The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

#LI-REMOTE #LI-MH2

Equal Opportunity Employer

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Skills

Internal Communications
Messaging Strategy
Employee Engagement
Change Management
Strategic Counsel
Communication Planning
Cross-functional Collaboration

Coupa Software

Cloud-based spend management and procurement solutions

About Coupa Software

Coupa Software provides a cloud-based platform for spend management and procurement solutions. Its suite of tools helps businesses manage their expenditures by integrating procurement, invoicing, and expense management into one system. This integration reduces inefficiencies that occur when these processes are handled separately. Coupa serves a wide range of clients, from large enterprises to mid-sized companies, across various industries. The company operates on a subscription-based model, allowing clients to pay a recurring fee for access to its tools, which can be scaled as needed. Coupa differentiates itself from competitors by offering a user-friendly interface that resembles online shopping, promoting high user adoption and satisfaction. The goal of Coupa Software is to help businesses control costs and improve financial efficiency through its comprehensive platform.

San Mateo, CaliforniaHeadquarters
2006Year Founded
$164.4MTotal Funding
IPOCompany Stage
Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Insurance Package
Family Support
Legal Assistance
Student Loan Assistance
Employee Assistance
Discounts

Risks

Rising AI model costs could impact Coupa's pricing strategy and competitiveness.
Increased competition from AI-integrated procurement solutions may challenge Coupa's market position.
Security and trust in digital payments require continuous enhancements to avoid reputational damage.

Differentiation

Coupa integrates procurement, invoicing, and expense management into a single cloud-based platform.
The company offers a user-friendly interface that mimics online shopping for high adoption rates.
Coupa's robust data set of over $7 trillion in spend enhances decision-making capabilities.

Upsides

AI-driven procurement solutions are gaining traction, enhancing efficiency and decision-making.
Coupa's focus on supply chain visibility earned it a 2024 Top Software & Tech Award.
The shift in procurement to a strategic growth lever aligns with Coupa's comprehensive solutions.

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