Senior Fraud Analyst at Noyo

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTechIndustries

Requirements

Minimum bachelor's degree, preferably in business, commerce, finance, or other related disciplines
6-8 years of experience working in the financial services/banking industry
Ideally, specific experience working in U.S. markets, in a fintech/tech company, or both (technical knowledge is a plus)
Previous experience in fraud investigations is a MUST
An interest in keeping abreast with banking laws and regulatory

Responsibilities

Daily fraud reviews of alerts
Focus on fraud prevention related to ACH, Checks, Wires, etc. within agreed SLAs and OKRs, and in line with company policies and procedures
Reviews of queued transactions, for manual decisioning (cancel, approve), on need basis
Minimize the risk to the business and the customer with a strong focus on process controls and fraud detection
Perform thorough investigation, manual ID verification, for end-users to gain access to additional services
Perform fraud investigations, both internal and potential fraud reported by the partner financial institution(s), and create a subsequent action plan in compliance with company policies and procedures
Challenge the ‘Status Quo’, sharing business improvements ideas to put effective preemptive fraud controls
Ability to drive preventive controls to curb frauds by liaising effectively with stakeholders across verticals
‘Act like an owner’, taking end to end responsibility of assigned tasks
Create fraud loss post mortem reports, present findings and action plan to the leadership team for review

Questions & Answers

Common questions about this position

What is the salary for the Senior Fraud Analyst position?

This information is not specified in the job description.

Is this role remote or does it require office work?

The role requires working from the office 3+ days per week, with offices located in NYC, Miami, India, and Colombia.

What skills are required for the Senior Fraud Analyst role?

The role requires skills in performing fraud investigations, daily fraud reviews of alerts, manual decisioning of queued transactions (ACH, Checks, Wires), manual ID verification, and minimizing fraud risk through process controls.

What is the company culture like at Novo?

Novo has a positive, inclusive, supportive culture with a mission-driven team passionate about helping small businesses, working with new technologies, and providing learning budgets to support growth and team bonding.

What makes a strong candidate for this Senior Fraud Analyst position?

A strong candidate is pragmatic, capable, of strong character, and understands how to perform thorough fraud investigations to mitigate risk, with a focus on process controls, fraud detection, and compliance with policies.

Noyo

Benefits data platform for B2B automation

About Noyo

Noyo provides a platform for managing and exchanging employee benefits data. The platform synchronizes important benefits information, making it readily available for businesses in the benefits and insurance sectors. This synchronization allows companies to design and deliver benefits more effectively, improving the experience for both employers and employees. Noyo differentiates itself from competitors by focusing on automation and seamless integration of benefits data, which helps streamline operations for its clients. The goal of Noyo is to empower businesses to create more efficient benefits programs through advanced tools and technology.

Boston, MassachusettsHeadquarters

2017Year Founded

$55.9MTotal Funding

SERIES_BCompany Stage

Enterprise Software, Financial ServicesIndustries

51-200Employees

Risks

Emerging insurtech startups using API technology may increase competition for Noyo.

Continuous updates to Noyo's platform may be costly due to rapid tech advancements.

Data privacy concerns could arise as Noyo expands its data handling capabilities.

Differentiation

Noyo is the first to offer API solutions for benefits enrollment and eligibility.

Noyo's Command Center provides a no-code interface for managing benefits enrollments.

Noyo's platform ensures SOC 2 Type II and HIPAA compliance for secure data management.

Upsides

API technology adoption is accelerating, enhancing operational efficiency in the insurance sector.

Noyo's strategic partnership with The Standard boosts its digital transformation capabilities.

Customization of benefits is gaining traction, attracting more clients to Noyo's platform.

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