Upwork

Senior Engineering Manager, Emerging Business

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

The ideal candidate should have demonstrated success managing multiple engineering teams (typically 2+ teams and 10+ engineers) in a fast-paced environment, along with a strong understanding of AI systems, including LLMs, agent architectures, and real-world implementation challenges.

Responsibilities

As a Senior Engineering Manager, you will lead and develop multiple engineering teams focused on AI-native product development, ensuring high performance and collaboration; rapidly build functional prototypes and proof-of-concepts to validate ideas, demonstrating full-stack technical fluency; oversee the architecture and implementation of AI agent systems that enhance user experience and drive business outcomes; collaborate closely with Product, Design, and Machine Learning partners to align roadmaps and deliver value with speed; champion AI-first thinking, guiding teams to explore, adopt, and scale innovative technologies responsibly and pragmatically; and translate emerging AI trends into actionable insights that influence technical strategy and product direction, while ensuring delivery of high-quality, maintainable solutions.

Skills

AI
Machine Learning
Software Development
Prototyping
Full-Stack Development
AI-native Product Development
System Architecture
Team Leadership
Cross-Functional Collaboration

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

Key Metrics

San Francisco, CaliforniaHeadquarters
2015Year Founded
$143.8MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.
The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.
Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.
The platform offers tools like time tracking and invoicing for efficient project management.
Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.
The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.
Upwork's recognition as the top job posting site boosts its credibility among employers.

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