Senior Engineer I, Workplace Technology at Checkout.com

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FintechIndustries

Requirements

Proactive mindset with strong ownership of IT operations and service delivery
Expertise in delivering high-quality support for hardware, software, peripherals, and office systems
Experience overseeing full asset lifecycle (procurement, configuration, recovery, retirement)
Proficiency in managing onboarding and offboarding processes
Ability to resolve incidents, tasks, and requests within agreed timelines with clear documentation
Skills in maintaining workload visibility, priorities, and alignment with business needs
Capability to identify inefficiencies, drive improvements, and implement changes
Experience maintaining accurate asset and ticketing data for transparency
Proficiency in documenting resolutions and best practices
Proactive risk management and escalation skills
Leadership as a senior peer and role model, reinforcing accountability and standards
Experience onboarding and coaching new team members
Ability to foster collaboration and shared ownership

Responsibilities

Take full ownership of day-to-day IT operations across the USA region while supporting global workflows
Deliver timely, high-quality support for hardware, software, peripherals, and office systems
Oversee the full asset lifecycle, from procurement and configuration to recovery and retirement
Manage onboarding and offboarding processes for seamless employee experiences
Ensure all incidents, tasks, and requests are resolved within agreed timelines and documented clearly
Maintain clear visibility of workload and priorities, aligning service delivery with business needs
Identify inefficiencies, take ownership of improvements, and follow through to implementation
Maintain accurate asset and ticketing data for full transparency
Document resolutions and best practices to strengthen team knowledge and consistency
Proactively manage risks and escalate issues before they impact the business
Act as a senior peer and role model, reinforcing accountability and high standards
Onboard and coach new team members, ensuring they understand expectations and ways of working
Foster collaboration and a sense of shared ownership across the team

Skills

Checkout.com

High-performance payments platform for enterprises

About Checkout.com

Checkout.com provides a payments platform that helps businesses process payments, send payouts, and manage card programs. The platform is designed for large enterprises and growing businesses, allowing them to handle high volumes of transactions quickly and reliably. It integrates with clients' existing systems and offers a range of payment services, generating revenue through transaction fees and subscriptions. Unlike many competitors, Checkout.com focuses on providing a comprehensive, cloud-based solution that supports the financial operations of its clients across the globe. The goal of Checkout.com is to streamline payment processes and enhance the payment experience for both businesses and their customers.

London, United KingdomHeadquarters

2012Year Founded

$1,780.1MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Work-life balance - Flexible working and plenty of time off to unwind. We’ll even give you your birthday off.

Recognition - Peer recognition program and quarterly Hero Awards. We celebrate success together.

Career development - Tailored career development and learning pathways. We’ll help you unlock your potential.

Celebrating diversity - Internal community groups and cultural events. We celebrate our differences.

Staying healthy - A global wellness programme and private health insurance. We support your wellbeing.

Security for the future - Comprehensive plans for you and your loved ones. We’ll take care of you.

Giving back - Employee-led community outreach, payroll giving and a volunteering day. We care about your causes.

Risks

Checkout.com faces increased competition from emerging fintech startups.

Economic instability in the UK and EU may impact Checkout.com's revenue.

Regulatory scrutiny on data privacy could increase compliance costs.

Differentiation

Checkout.com offers payments in over 150 currencies with in-country acquiring.

The platform integrates fraud filters and reporting through a single API.

Checkout.com supports major international cards and local payment methods.

Upsides

Checkout.com is expanding in Japan, enhancing its global presence.

The partnership with Zing increases digital payment methods and product growth.

Checkout.com launched Octopus for online payments, a first for global PSPs.

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