Senior Digital Product Manager at Capital One

Nottingham, England, United Kingdom

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • Proven experience working within a regulated industry with demonstrable in market results
  • A track record of thought leadership and delivery across complex products or platform capabilities
  • Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication
  • Proven ability to leverage data and insight to define product strategy and customer experience
  • Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering
  • Excellent communication skills, able to engage, influence and inspire
  • Passionate about achieving the right outcome

Responsibilities

  • Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes
  • Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them
  • Be passionate about how consumer credit works so that you can disrupt it from the inside out
  • Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value
  • Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products
  • Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions

Skills

Product Discovery
Product Delivery
Engineering Collaboration
Design Collaboration
Consumer Credit
Technology Evaluation
Business Analytics
Operational Excellence
Human-Centered Design
Data-Driven Strategy
Stakeholder Influence
Customer Experience
Metrics Definition

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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