3+ years of experience working with an enterprise level digital asset management platform
Broad knowledge of DAM, metadata and taxonomy concepts
Knowledge about AEM DAM, eCommerce workflow and Salsify tool
Media and technology agnostic, whilst displaying a profound love and passion for Technology
Rigorous attention to detail
Robust technical and analytical skills, with proven ability in identifying problems, recommending solutions, and improving processes
Excellent collaborator working as part of a global team across multiple offices and time zones
Strong interpersonal skills, a positive attitude, and the ability to thrive in a collaborative agency environment with multi-disciplinary teams
Excellent communication skills, both verbally and electronically with the ability to understand and translate back requirements and needs
Curious and resourceful; comfortable learning new things through exploration, self-training and teamwork
Responsibilities
Organize, catalogue, tag and publish assets going into the DAM ecosystem
Create, manage and apply appropriate usage rights records to assets in the DAM to prevent the misuse or untimely release of assets
Hold regular update meetings with key internal and client stakeholders
Partner with the Support team to maintain client specific workflows, asset requirements and respond to tier 1/2 support requests
Help create and update training presentation materials for the DAM platform
Organise & manage training sessions directly with internal and client stakeholders
With the required application training, be able to make low level administration changes inside DAM platforms
Work with both clients and internal teams to identify further use cases for Digital Asset Management
Utilize reporting capabilities in the DAM to optimize asset tagging and usage in the platforms
Manage and process asset fulfilment requests and workflows
Generate demand for your service, both internally and externally
Supporting IPG and Craft’s values
Be part of an environment of mutual respect and partnership, strategic thinking, appropriate risk taking, open lines of communication, on-going performance feedback, professional development, and adherence to agency policy