Senior DevOps Engineer at Zoom

San Jose, California, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

BS or MS in Computer Science, Data Science, or a related technical field
7+ years of hands-on DevOps experience
Experience with AWS services and Kubernetes-based production deployments
Proficiency in Infrastructure as Code (Terraform) and configuration management tools (Ansible)
Scripting skills in Python, Bash, or Go
Experience deploying and monitoring containerized workloads using Kubernetes and Docker in production
Background in monitoring and observability tools such as Prometheus, OpenTelemetry, Grafana, and the ELK stack
Experience leading large-scale technical projects with cross-functional teams
Linux systems administration and troubleshooting skills
Excellent communication skills and a collaborative mindset

Responsibilities

Deploy, manage, and maintain Zoom’s gateway services including Zoom AIC, Whiteboard, Notes, and Live Caption/Translation
Monitor infrastructure and develop automation solutions to streamline operations and reduce manual effort
Take ownership as the on-call engineer for assigned services, ensuring uptime and reliability
Lead full lifecycle service deployment and continuous monitoring in production environments
Mentor and guide team members to adopt best automation practices aiming to reduce toil and enhance efficiency
Collaborate in an agile and evolving high-impact environment driving cloud-native innovation and operational excellence
Develop and enhance automation pipelines using tools such as Ansible, Terraform, Python, Bash, Shell Script, C++, Java, or Go
Leading large-scale, high-impact technical projects to improve deployment processes and operational stability, build scalable, containerized workloads using Kubernetes and Docker
Acting as a technical mentor for junior engineers, promoting automation and operational best practices, participate in on-call rotations, responding to incidents and ensuring rapid resolution
Working collaboratively across teams, drive continuous improvements in system reliability and automation, experiences on lead team to accomplish testing projects

Skills

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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