Monzo

Senior Data Analyst, Financial Health

Cardiff, Wales, United Kingdom

£76,500 – £103,500Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Senior Data Analyst - Financial Health

Salary: £76,500 - £103,500 + stock options + Benefits Location Type: London | UK Remote Employment Type: Full-time


Position Overview

Monzo is on a mission to make money work for everyone by revolutionizing traditional banking. We offer a wide range of products and services, from personal and business accounts to savings, investments, and pensions. We are committed to solving problems and changing lives through innovative and customer-centric solutions.

Our Borrowing business is experiencing rapid growth, and we are looking to expand our Data and Credit team to support this evolution. We are seeking a driven, analytical, and creative Senior Data Analyst to join our Financial Health squad, focusing on supporting customers experiencing financial difficulty.


About the Financial Health Team

The Financial Health team is dedicated to supporting customers in financial difficulty. As a Senior Data Analyst, you will collaborate closely with Product, Data Science, and Analytical Engineering peers to generate data-driven insights and initiatives. We are looking for an experienced individual who can bring fresh thinking and inspire both the team and our customers.


Responsibilities

  • Partner with Product Managers, Engineers, and Data Scientists in an agile product environment.
  • Champion the use of data and bring ideas to life through a rigorous analytical approach.
  • Generate insights that can drive the direction of our Financial Health strategy through proactive analysis.
  • Bring data-driven rigor to our approach to product development.
  • Focus on improving the support we offer to customers in financial difficulty.
  • Ensure our operational processes are well-controlled and we meet regulatory requirements.

Requirements

  • Hands-on experience as a Senior Data Analyst.
  • Ability to bring fresh thinking and new ways to inspire the team and our customers.
  • Driven, analytical, and creative mindset.

Company Information

At Monzo, we believe there's a better way to do banking. We care deeply about our customers, are innovative, and execute quickly. Our mission is to revolutionize how people manage their finances by putting them in control and promoting their financial wellbeing. We aim to create a genuine feel-good factor when it comes to personal credit.


About Monzo (UK Team)

Hear from our UK team about what it's like working at Monzo ✨

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products – we want to solve problems and change lives through Monzo ❤️.

Skills

Data Analysis
Financial Data
Customer Support
Collaboration
Analytical Skills
Creativity

Monzo

Digital-only banking platform for consumers

About Monzo

Monzo operates as a digital-only banking platform focused on providing a modern way for individuals to manage their finances. Its main product is a mobile app that allows users to track their income, spending, and savings easily. The app includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up transactions to the nearest dollar. Monzo generates revenue through interest on deposits, fees for certain services, and interchange fees from card transactions, as well as offering overdrafts and personal loans. What sets Monzo apart from traditional banks is its real-time balance updates and instant spending notifications, which help users stay informed about their finances. The goal of Monzo is to provide a convenient, mobile-first banking experience that meets the needs of its growing customer base, which has surpassed 8 million users.

London, United KingdomHeadquarters
2015Year Founded
$1,856.7MTotal Funding
LATE_VCCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Competitive salary
Flexible working hours
Work from home
Stock options
32 days of paid vacation and public holidays per year
Health insurance
EAP
Learning budget
Home office stipend
Paid parental leave

Risks

Monzo breached UK banking regulations, risking reputational damage and fines.
Expansion into Europe poses regulatory challenges and potential licensing delays.
Reliance on digital platforms makes Monzo vulnerable to technological disruptions.

Differentiation

Monzo offers real-time spending updates and categorized transactions via a mobile app.
The 'Pots' feature allows users to set aside money for specific purposes.
Monzo Plus provides premium features like custom card designs and travel insurance.

Upsides

Monzo secured $400M in 2024, valuing the bank at $5 billion.
The partnership with SignLive enhances accessibility for Deaf customers.
Expansion into Europe in 2025 could significantly increase Monzo's customer base.

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