Senior Data Analyst at MD Clarity

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Technology, Customer ExperienceIndustries

Requirements

3+ years experience in data analytics, AI, or related roles with a proven track record of delivering actionable insights and solutions
Basic Python skills for data manipulation and making LLM calls
Basic SQL skills for data manipulation and querying
Strong data visualization skills, with the ability to communicate complex findings in a clear, engaging way
Excellent presentation and storytelling abilities for client-facing and internal communication
Practical exposure to LLMs, including use cases in classification, analysis, RAG (retrieval-augmented generation), and prompt engineering
Experience with API integrations
Proactive, problem-solving mindset, with ability to identify issues, take initiative, and drive solutions with a strategic yet action-oriented approach
Passion for leveraging the AI stack daily, with curiosity for emerging technologies and rapid experimentation (nice-to-have)
Prior experience in customer’s feedback, contact center or customer experience (CX) analytics (nice-to-have)
Demonstrated startup mindset, with the ability to stay resourceful, adapt quickly, and thrive in fast-paced environments with evolving priorities (nice-to-have)

Responsibilities

Develop and maintain dashboards and reports that deliver clear, actionable insights from semi-structured data, leveraging advanced AI tools to ensure relevance and value for customers
Manage the full lifecycle of customer data accounts, including running data pipelines, fulfilling custom requests, conducting health checks, and acting as the primary point of contact for clients
Design and implement AI-driven solutions that empower customers to analyze their data and generate insights across diverse business use cases
Own the end-to-end customer journey—from product demos and onboarding to data analysis, insights delivery, and ongoing customer success management
Engage directly with clients to present findings, conduct training sessions, gather requirements, troubleshoot issues, and plan solutions tailored to customer needs
Collaborate with Sales and Business teams to build impactful demos and trials by providing strong analysis and compelling demo storylines that address customer pain points
Work cross-functionally with Data Engineering, Data Science, Software Engineering, Product, Customer Success, and Sales teams to optimize workflows, innovate product features, and deliver data-driven strategies
Automate and streamline reporting processes using Python to increase efficiency, accuracy, and scalability

Skills

Python

Data Pipelines

Dashboards

Reports

Data Analysis

Semi-Structured Data

MD Clarity

Healthcare revenue cycle management software provider

About MD Clarity

MD Clarity provides healthcare revenue cycle management (RCM) software as a service (SaaS) to healthcare organizations like hospitals and clinics. Their software enhances price transparency, automates benefit verification, and ensures accurate reimbursement, helping clients reduce operational costs and improve revenue collection. A standout feature, Clarity Flow, automates front-end workflows to streamline patient intake and billing processes. The company's goal is to empower healthcare organizations to achieve greater financial efficiency and improve patient satisfaction.

Seattle, WashingtonHeadquarters

2010Year Founded

M_AND_ACompany Stage

Enterprise Software, HealthcareIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Health Savings Account/Flexible Spending Account

Wellness Program

Remote Work Options

Hybrid Work Options

Risks

Competition from established RCM providers like Epic and Cerner is increasing.

Potential regulatory changes may require additional compliance efforts and updates.

Rising demand for cybersecurity measures could necessitate more investment in security.

Differentiation

MD Clarity specializes in healthcare revenue cycle management with a SaaS model.

Clarity Flow automates front-end workflows, reducing denials and improving patient intake.

MD Clarity's data analytics capture missed revenue and reduce bad debt by 20%.

Upsides

MD Clarity named High Performer in G2's Summer 2024 Grid Report.

Partnerships with athenahealth and ModMed enhance integration with EHR systems.

Growing demand for patient financial experience aligns with MD Clarity's Clarity Flow.

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