Senior Data Analyst at GlossGenius

New York, New York, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, SMB SoftwareIndustries

Requirements

4+ years of experience in a highly analytical role or business/revenue operations role, ideally at a D2C or SaaS company
Comfort with ambiguous problem-statements and working directly with a variety of technical and non-technical leadership stakeholders
Ability to effectively own a program or measurable team-level objective at the company
Advanced proficiency in SQL
Working knowledge of Python
A demonstrated self-starter with strong communication and project management skills
Proficiency developing within data warehouse transformation pipelines, such as with dbt
Experience with Hex, Looker, Tableau, or other data visualization tools is preferred
Familiarity with CRM and martech tools like Hubspot, Iterable and similar is a plus
Must be commutable to NYC headquarters and operate in a hybrid environment

Responsibilities

Define and analyze cross-domain business metrics and KPIs such as customer retention, product utilization, customer growth and satisfaction, and operational efficiency
Identify opportunities for optimization and revenue growth through analysis of customer performance data, measuring initiatives’ success, and defining the customer lifecycle
Support the Machine Learning team’s ML implementations with guidance on feature development, necessary business-context, and model evaluation
Develop, maintain, and share digestible reports and dashboards related to team efficiency, customer lifecycle stages, and various dynamic elements of GlossGenius customers’ needs and behaviors
Drive root-cause analyses for cross-domain business metric investigations
Work closely with cross-functional teams, such as Product, Marketing, and Sales, to understand the commonalities of their data needs and use-cases, bridge knowledge gaps, and hone analytics workflows
Provide guidance and support to colleagues on interpreting business metrics, using analytics tools, and reporting impact effectively

Skills

SQL

Python

Data Analysis

Dashboards

KPIs

Customer Analytics

Metrics

Business Intelligence

Feature Engineering

Model Evaluation

GlossGenius

Business management solutions for beauty professionals

About GlossGenius

GlossGenius provides business management solutions specifically designed for beauty and wellness professionals, including salon owners, spa operators, and independent beauty experts. The platform offers tools for automated appointment scheduling, payment processing, client management, and marketing, which help streamline daily operations and improve client experiences. For example, clients can easily book appointments online, reducing the administrative workload for business owners. GlossGenius operates on a subscription model, allowing users to access its services for a monthly fee, while also offering a unique feature that provides loans to eligible businesses based on their sales and payment history. With over 70,000 salon and spa businesses served, GlossGenius aims to empower its users to enhance their income and achieve their business goals.

New York City, New YorkHeadquarters

2016Year Founded

$102MTotal Funding

SERIES_CCompany Stage

Fintech, Consumer GoodsIndustries

201-500Employees

Benefits

Flexible Paid Time Off

Health Insurance

Dental Insurance

Fertility Treatment Support

Generous, fully-paid parental leave policy

401(k) Retirement Plan

Professional Development Budget

Pre-tax commuter benefits

Dependent Care FSA

Home Office Stipend

Risks

Emerging startups with similar solutions could dilute GlossGenius's market share.

Economic downturns may challenge the subscription-based model, reducing spending by professionals.

Data privacy concerns may arise as more clients and businesses use the platform.

Differentiation

GlossGenius offers a comprehensive business management platform for beauty and wellness professionals.

The platform integrates appointment scheduling, payment processing, and marketing automation in one solution.

GlossGenius provides a unique capital feature, offering loans based on sales volume and payment history.

Upsides

Increased demand for contactless payment solutions boosts GlossGenius's seamless payment processing feature.

The rise of personalized marketing drives demand for GlossGenius's automated client interaction tools.

Hybrid work models increase the need for flexible scheduling, aligning with GlossGenius's offerings.

Land your dream remote job 3x faster with AI

Try Jobo Free