Senior Data Analyst at Nasdaq

Taguig City, National Capital Region, Philippines

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Finance, Technology, Financial ServicesIndustries

Requirements

Specialized industry knowledge and experience to analyze validity and quality of client data
Ability to provide client support via phone and email for eVestment’s proprietary investment manager database and analytic Software-as-a-Service applications
Strong collaboration skills across functions and regions, including with offshore partners
Passion for ensuring Omni clients’ data accuracy and seamless quarterly processing
Proactive mindset to improve daily business operations, understand workflow challenges, and find solutions
Interest in quantitative and/or qualitative client data and the insights it provides about asset managers
Comfortable interacting with clients professionally to problem-solve and recommend data improvements, without handling higher-level conversations
Ability to engage with clients efficiently while maintaining high quality standards

Responsibilities

Analyze validity and quality of client data across multiple databases in a timely manner
Provide client support via phone and emails for eVestment’s proprietary investment manager database and analytic Software-as-a-Service applications
Partner with offshore resources to ensure seamless client service
Work with Product & Development Teams to identify and correct platform issues/constraints affecting accurate and timely client data updates
Ensure clients realize the full value of their Nasdaq eVestment Omni subscription
Participate in ad hoc and recurring client meetings where relevant
Ensure team objectives are met for turnaround time and quality/accuracy measures
Assist clients with data-related inquiries, providing accurate and timely responses, and escalate complex issues to senior team members
Support senior team members by preparing client materials and assisting with service delivery tasks
Continually improve processes to streamline service for external clients and internal functions
Collaborate with the eVestment Data Team to implement measures for highest possible data quality
Manage client cases using SalesForce Service Cloud

Skills

Key technologies and capabilities for this role

Data AnalysisData QualityData ValidationClient SupportDatabasesIndustry Knowledge

Questions & Answers

Common questions about this position

What benefits are offered for this Senior Data Analyst role?

Benefits include HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more.

Is this position remote or does it require office work?

This is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup with at least 2 in office days per week.

What skills are required for the Senior Data Analyst position?

The role requires specialized industry knowledge and experience to analyze client data validity and quality, client support skills via phone and email, partnering with offshore resources and product/development teams, and process improvement abilities.

What is the company culture like at Nasdaq for this role?

Nasdaq offers an autonomous but fast-paced work environment where employees are recognized for results, with opportunities to learn, grow, and have global impact, while promoting an inclusive culture valuing unique perspectives.

What makes a strong candidate for this Senior Data Analyst role?

Strong candidates will have specialized industry knowledge for data analysis, experience providing client support, ability to collaborate with teams including offshore and development resources, and a focus on process improvements and meeting turnaround time and quality measures.

Nasdaq

Operates electronic stock exchange and financial services

About Nasdaq

Nasdaq operates one of the largest electronic stock exchanges in the world, providing a platform for buying and selling securities. It caters to a wide range of clients, including individual and institutional investors, as well as corporations. Nasdaq offers various financial products and services, such as the Nasdaq Smart Portfolio, which uses advanced analytics to help investors optimize their stock portfolios. Additionally, Nasdaq supports non-financial marketplaces and is recognized for its efforts in sustainable investment practices. The company earns revenue through transaction and listing fees, along with subscription services for its products. Nasdaq aims for global expansion and innovation, with nearly 40 offices around the world.

New York City, New YorkHeadquarters

1971Year Founded

$9,370.5MTotal Funding

IPOCompany Stage

Data & Analytics, Fintech, Financial ServicesIndustries

5,001-10,000Employees

Risks

Adenza acquisition's high price may affect shareholder confidence and stock performance.

Integration of Metrio's ESG software may face challenges, delaying expected benefits.

Nasdaq's secondary stock offering could lead to stock dilution, affecting shareholder value.

Differentiation

Nasdaq operates one of the world's largest electronic stock exchanges.

Nasdaq offers advanced analytics through its Smart Portfolio for investment optimization.

Nasdaq is a pioneer in sustainable investment practices with a focus on ESG solutions.

Upsides

Nasdaq's acquisition of Adenza expands its financial technology capabilities.

Nasdaq's secondary stock offering could provide capital for strategic investments.

Nasdaq Private Market's Series B financing indicates strong investor confidence.

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