Senior Product Marketing Manager | HR products
DeelSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, PaymentsIndustries
Requirements
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
- Market problem and client experience assessment skills
- Product requirements definition experience
- Experience working with development teams to deliver product enhancements
- Exposure to AI desired
- Customer-first digital native mindset
- Passion for developing digital service experiences from design to product requirements to development and client delivery
Responsibilities
- Drive the tactical roadmap, defining product and market requirements by understanding the needs of clients and strategy from Senior Director
- Establish detailed business requirements and specifications for existing and new services and products; create user stories and document product requirements; develop well-formed features specifications and acceptance criteria
- Work with UX/CX team to ensure requirements translate to mockups and meet interaction and design requirements for clients
- Monitor day-to-day performance of platforms, analyze trends, create, and lead initiatives that will improve customer experience
- Collaborate with cross-functional development team (Client Services, Product, Technology, UX Design) to define key milestones such as development, testing, integration, design, client support, and product delivery
- Manage post-release feature management measurement of adoption, performance, and the need for reiterations for release in collaboration with product marketing and client success team
- Analyze data to provide actionable product insights and define product capabilities; assessment of operational data required
- Proactively identify gaps in the current product offering and lead the effort to develop solutions that drive business value
- Provide support to the various internal customer support teams to help streamline product rollout
- Develop concise product materials to document the product features to educate stakeholders (e.g., Product Guides, Integration Guides, Release Notes)
Skills
Product Management
AI
Cloud Software
Chatbots
Voice Agent
IAM
SSO
Knowledge Management
Self-Service Tools
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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