Ability to build strong relationships with clients and third parties
Thorough knowledge of client and bespoke requirements for key processes
Experience resolving complex issues and queries with clients
Capability to work closely with internal teams to deliver client deliverables
Responsibility for delivering key client tasks and organizing team to meet deadlines
Ability to run projects with clients on complex tasks
Good understanding of fund administration business
Experience in complex accounts preparation/review under various GAAP/IFRS standards
Proficiency in bookkeeping and cash management
Knowledge of investments: updating/maintaining records, processing purchases/disposals, recording income, revising valuations, handling complex transactions and restructurings
Skills in investor calls/distributions: calculating amounts, liaising with clients/investors/financial institutions
Detailed understanding of fund structures and interactions for client reporting and ad-hoc queries
Experience in investor reporting with quantitative data
Knowledge of tax reporting: providing info for returns, reviewing data, liaising on FATCA, CRS, UK/German/US tax across jurisdictions
Ability to organize accounting team: adhere to timetables, proactive communication, identify enhancements, prioritize assignments, provide feedback, escalate issues
Responsibilities
Provide premier client service by building relationships with clients and third parties
Develop thorough knowledge of client and their requirements
Work closely with clients to resolve complex issues and queries
Collaborate with other Northern Trust teams to ensure delivery of client deliverables
Deliver key client tasks, organizing team members to meet deadlines
Run client projects on complex tasks
Monitor assigned mailboxes and complete management-assigned tasks
Support basic training of on-the-job tasks
Support team members with workloads and rotate tasks regularly
Perform reviews of junior team members' work
Prepare/review complex accounts under GAAP/IFRS
Handle bookkeeping and cash management
Update and maintain investment/portfolio records, process transactions, record income, revise valuations, manage complex investments/restructurings
Calculate call/distribution amounts, liaise on payments with clients/investors/institutions
Deliver client-specific ad-hoc queries using fund structure knowledge
Complete investor reporting with quantitative data
Provide/review data for tax returns, liaise on tax matters (FATCA, CRS, etc.) across jurisdictions
Organize accounting team for deliverables: ensure timetables, communication, enhancements, prioritization, feedback, escalations
Liaise with internal teams (e.g., Investment Advisor) and complete non-accounting/accounting tasks within timeframes to meet KPIs