Senior Construction Defect Technical Claims Specialist at Argo Group

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Deep knowledge of construction defect claims typically achieved through a minimum of seven years’ experience adjudicating construction defect claims with exposure of $100,000 or more

Responsibilities

Working under limited oversight under broad management direction, adjudicate construction defect claims at the highest authority limits on assignments reflecting the highest degree of technical complexity, potentially with major impact on departmental results
Conducting detailed information gathering, analysis and investigation to find solutions to issues that are numerous and undefined
Reporting to senior management and underwriters on claims trends and developments
Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage
Investigating claims promptly and thoroughly, including interviewing all involved parties
Managing claims in litigation
Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution
Properly setting claim reserves, taking into account how different policy wordings impact the claims reserving process
Identifying loss drivers and claims trends to reduce claims frequency and severity through data analysis and improved claim management
Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution
Preparing reports for file documentation
Applying creative solutions which result in the best financial outcome
Negotiating highly complex settlement packages within scope of authority in order to settle claims in most cost effective manner
Processing mail and prioritizing workload
Responsible for telephone calls and written correspondence to/from various parties (insured, claimant, etc.)
Having an appreciation and passion for strong claim management

Skills

Key technologies and capabilities for this role

Construction Defect ClaimsClaims AdjudicationTechnical ClaimsProperty Casualty InsuranceSpecialty InsuranceRisk ManagementClaims Handling

Questions & Answers

Common questions about this position

What is the salary for the Senior Construction Defect Technical Claims Specialist role?

This information is not specified in the job description.

Is this position remote or does it require office work?

The role requires working in the office five days a week from one of the following Argo offices: Chicago, Los Angeles, New York City, Omaha, Richmond (VA), Rockwood (PA), or San Antonio to strengthen culture, build team connections, and drive profitability.

What key skills are needed for this claims specialist position?

The role demands expertise in adjudicating complex construction defect claims, detailed investigation and analysis, policy analysis for coverage determination, litigation management, and proper reserve setting under limited oversight.

What is the company culture like at Argo Group?

Argo Group fosters a vibrant, inclusive culture built on respect, equality, wellness, and opportunity, emphasizing collaboration, innovation, agility, diversity, design thinking, and authentic recognition in a workplace where employees can bring their whole selves.

What makes a strong candidate for this role at Argo Group?

A strong candidate brings a growth mindset, desire to contribute proactively, and unique perspective to thrive in a collaborative environment handling complex claims with limited oversight.

Argo Group

Specialized insurance solutions for unique risks

About Argo Group

Argo Group operates in the specialty insurance market, providing customized insurance solutions for businesses and individuals facing unique or complex risks. The company focuses on industries with higher risk profiles, such as construction, marine, and energy, allowing it to offer expert risk assessment and management services. Argo generates revenue through premiums paid by policyholders, which are then invested to create additional income. This approach, combined with effective claims management, helps maintain profitability. Unlike many competitors, Argo emphasizes corporate responsibility and community engagement, participating in initiatives related to diversity, environmental sustainability, and disaster relief. The company's goal is to foster long-term relationships with clients while promoting an inclusive workplace that supports personal and professional growth.

Pembroke, BermudaHeadquarters

1996Year Founded

$17.9MTotal Funding

IPOCompany Stage

Social Impact, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Unlimited Paid Time Off

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Caregiver Leave

Paid Parental Leave

Paid Bereavement Leave

Military Leave

Employee Assistance Program (EAP)

Wellness Program

Employee Referral Bonus

Risks

Leadership changes may lead to strategic instability post-Brookfield acquisition.

Talent drain, such as departures to competitors, could impact Argo's operations.

Brookfield's acquisition may shift company priorities and lead to restructuring.

Differentiation

Argo specializes in niche markets with unique risk profiles like construction and marine.

The company offers tailored insurance solutions not typically covered by standard policies.

Argo's commitment to corporate responsibility enhances its reputation and client relationships.

Upsides

Increased demand for digital insurance platforms aligns with Argo Interactive's mobile services.

The rise of parametric insurance products offers expansion opportunities in niche markets.

AI integration in underwriting improves risk assessment, benefiting Argo's specialty services.

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