Senior Cloud Engineer- Remote, Canada at Altera Digital Health

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital HealthIndustries

Requirements

5+ years of experience in information technology, DevOps, infrastructure maintenance, system administration, cloud development, platform engineering and/or automation development
4+ years supporting and developing templates and code for Kubernetes services, including HELM, Kustomize and Kubernetes manifest files
5+ years of experience in a role supporting and maintaining critical infrastructure, troubleshooting support escalations, and ensuring key KPIs
Demonstrate deep knowledge (incomplete in description, but implied as a requirement)

Responsibilities

Collaborate with cross-functional teams to build and deliver complex and highly available cloud and platform solutions for internal and external projects
Develop recommendations and expertise as it relates to cloud and platform provisioning within the organization
Lead in cloud and infrastructure deployments and delivery by providing subject matter expertise on infrastructure-related components
Develop and maintain infrastructure code for various solutions and provide support to clients or partners on Smile-supported infrastructure codes
Maintain documentation, forms and processes to support Smile Digital Health business needs, including but not limited to technical documentation, standard operating procedures, implementation plans and root cause analyses
Participate in sprint, project and department planning for technology implementations and transformation
Contribute to tooling capability assessments, proof of concepts and technology roadmaps to ensure that the organization adheres to industry best practices
Identify performance and operational gaps in our current practices and develop action plans to address them
Provide Cloud and Infrastructure Subject matter expertise on pre-sales and customer support calls
Keep abreast with technology changes to identify novel cloud and platform technologies to enhance operations, maintenance and security across the organization
Participate in on-call rotation to provide application and infrastructure support, incident management and troubleshooting, as required
Accountable for ensuring that all working hours are accurately reported in NetSuite on a daily or weekly basis, that the majority of (if not all) hours are tracked (billable and non-billable) and that the project management tool in NetSuite is properly and fully utilized
When applicable, tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers
Comply with the privacy, security and confidentiality policies

Skills

Cloud Engineering

Infrastructure as Code

Automation

Deployment

High Availability

Platform Provisioning

FHIR

Altera Digital Health

Cloud-based EMR solutions for healthcare providers

About Altera Digital Health

Altera Health provides technology solutions for hospitals and health networks in Australia and New Zealand, focusing on enhancing patient care and improving clinical workflows. Their main product is a cloud-based Electronic Medical Record (EMR) system that allows healthcare providers to digitally store, manage, and access patient information. This system is designed to be user-friendly, enabling clinicians to prioritize patient care over administrative tasks. Altera Health differentiates itself from competitors by offering a scalable and cost-effective SaaS model, which includes subscription fees for their EMR system and additional services like scanning and document management. The company's goal is to support healthcare providers in modernizing their operations and achieving better patient outcomes through improved information flow and operational efficiency.

Maipú, ChileHeadquarters

2017Year Founded

ACQUISITIONCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Generative AI adoption may increase competition, challenging Altera's market position.

Paymentus integration could expose Altera to financial technology risks.

Delays in Paragon Denali deployment may impact customer satisfaction.

Differentiation

Altera's cloud-based EMR system enhances patient care and streamlines clinical workflows.

Partnership with Microsoft Azure boosts Altera's cloud-native EHR capabilities for rural hospitals.

Altera's offensive cybersecurity approach proactively addresses vulnerabilities before exploitation.

Upsides

Generative AI collaboration with EPAM enhances efficiency and reduces operational costs.

Paragon Denali offers scalable, cost-effective solutions for smaller hospitals on Microsoft Azure.

Altera's Sunrise EHR ranked top inpatient EHR for community and acute rehabilitation hospitals.

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