Senior Clinical Specialist, Pelvic Health- San Antonio, TX at Medtronic

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Reside within the San Antonio, TX territory and drive to multiple accounts throughout the region
Valid driver's license (essential for the role, including travel outside the territory)
Current knowledge about assigned products and services as well as competitive products
Understanding of all quality policy/system items that are applicable
Ability to follow all work/quality procedures to ensure quality system compliance and high-quality work

Responsibilities

Represents Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems)
For new and existing accounts, proactively identify needs and teach a broader level of caregivers and account employees
Educates and trains physicians, hospital personnel and office staff on technical matters relating to products and therapies through one-on-one sessions, in-service education programs, seminars and/or outside symposiums
Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.)
Provides sales support during or following cases, such as completing necessary documentation (e.g., implant registration, temporary ID cards, packing list) and executing invoices in various situations
Places orders with customer service for pending purchase orders and product replacement
Maintains open and effective communication with all district personnel, customers and other Medtronic employees
Contributes to the completion of milestones associated with specific projects at the regional and/or national level
Performs other related activities, as assigned
Supports the Pelvic Health groups in surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory (may include basic market development activities)

Skills

Key technologies and capabilities for this role

Surgical CoverageImplant SupportTroubleshootingDevice ProgrammingCustomer EducationPhysician TrainingMarket DevelopmentNeuromodulationPelvic Health

Questions & Answers

Common questions about this position

Is this a remote position or does it require travel?

This is a field-based role requiring residence within the assigned territory in San Antonio, TX, with driving to multiple accounts throughout the region and travel outside the territory. A valid driver's license is essential.

What are the key responsibilities of the Senior Clinical Specialist?

The role involves providing surgical coverage, follow-up support, troubleshooting, customer service, and education during surgeries and implants, educating physicians and staff, assisting with sales support and documentation, and maintaining communication with district personnel.

What skills or experience are required for this position?

Candidates need expertise in implant procedures, device programming and testing, knowledge of Medtronic products and competitors, ability to educate and train physicians and staff, and skills in sales support like documentation and invoicing.

What is the company culture like at Medtronic?

Medtronic emphasizes a life-long career of exploration and innovation, leading with purpose to champion healthcare access and equity, while breaking down barriers to innovation in a connected, compassionate world.

What makes a strong candidate for this Senior Clinical Specialist role?

A strong candidate is a committed professional with technical expertise in pelvic health implants and neuromodulation, experience in surgical support and education, and the ability to reside in the San Antonio territory with a valid driver's license.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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