Senior Case Manager at DXC Technology

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Workers CompensationIndustries

Requirements

Bachelor’s degree in human resources, Business Administration, Nursing, or related field is desirable
Minimum of 2 years of experience in workers' compensation case management, preferably in a self-insured environment
Strong knowledge of workers' compensation laws and regulations
Excellent communication and interpersonal skills
Ability to manage multiple cases simultaneously and prioritise effectively
Proficient in Microsoft Office Suite
Analytical Skills: Ability to assess complex information and make informed decisions
Attention to Detail: Strong organisational skills with a focus on accuracy
Problem-solving: Ability to identify issues and implement effective solutions in a timely manner
Empathy: Understanding the challenges injured workers face and providing compassionate support

Responsibilities

Overseeing and managing all aspects of workers' compensation claims for injured workers within a self-insured framework
Coordinating medical care
Facilitating return-to-work programs
Ensuring compliance with applicable laws and regulations
Collaborating with medical providers, employees, and management to promote a safe and efficient work environment

Skills

Key technologies and capabilities for this role

Workers Compensation Case ManagementWorkers Compensation LawsCase ManagementCommunicationInterpersonal SkillsMicrosoft Office SuiteAnalytical SkillsAttention to DetailProblem SolvingPrioritization

Questions & Answers

Common questions about this position

What is the salary or compensation for this Senior Case Manager role?

This information is not specified in the job description.

Is this Senior Case Manager position remote or does it require office work?

DXC takes a virtual first approach with ultimate working flexibility, tailoring arrangements for employees as teams are spread across multiple geographies.

What skills and experience are required for the Senior Case Manager role?

Candidates need a minimum of 2 years of experience in workers' compensation case management, preferably in a self-insured environment, strong knowledge of workers' compensation laws, excellent communication and interpersonal skills, ability to manage multiple cases, and proficiency in Microsoft Office Suite.

What is the company culture like at DXC Technology?

DXC values collaboration, innovation, and diversity, with a 'people first' mindset in a dynamic and supportive environment where teams build customer-focused services from the ground up.

What makes a strong candidate for this Senior Case Manager position?

A strong candidate will have a Bachelor’s degree in a related field, at least 2 years of workers' compensation case management experience preferably in self-insured settings, and key competencies like analytical skills, attention to detail, problem-solving, and empathy.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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