Senior Business Manager - Digital Product Strategy at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
  • At least 2 years of experience in quantitative analysis
  • At least 2 years of experience in qualitative analysis
  • At least 1 year of experience in people management
  • At least 1 year of experience in project management
  • Preferred: Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
  • Preferred: 5+ years of experience in quantitative analysis
  • Background in and passion for developing visionary strategies, tackling challenging problems, and leading high-performing analyst teams
  • Strong business judgment, leadership, and integrity
  • Solid people leadership experience: ability to build and leverage high-performing teams and business partners
  • Strong executive communication skills: impeccable written and oral communication, strategic influencing, negotiation skills
  • Clear results orientation: intense focus on achieving short- and long-term goals in uncertain environments

Responsibilities

  • Strategic leadership: Develop business strategies that drive growth, profitability, and competitive success amid shifting consumer and regulatory behavior
  • Business ownership: Apply an ownership mindset including strategic planning with a 1-6 month horizon
  • Leadership: Manage and develop a team of analysts; coach and mentor associates throughout the organization to develop and retain talent
  • Product: Partner with Product Managers, Design, and Engineering to build the best products for Capital One and its partners
  • Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit and Fraud trends to historical behavior and testing hypotheses using rigorous monitoring and analysis
  • Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements, and execute against the product strategy; oversee multiple projects and programs concurrently
  • Partnership: Work closely with colleagues across Capital One (Tech, Product, Design, etc.) to drive improvements in quality, volume, service, and profitability
  • Lead problem-solving processes in partnership with product, tech, and business leaders across ECP and Capital One

Skills

Business Strategy
Strategic Planning
Leadership
Team Management
Analytical Skills
Problem Solving
Product Strategy
Credit Risk
Digital Strategy

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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