Senior Business Insights Analyst at ID.me

McLean, Virginia, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Digital Identity, Government, HealthcareIndustries

Skills

Key technologies and capabilities for this role

Business InsightsMetrics AnalysisData ToolsSQLTableauOperations AnalysisMember ExperienceService LevelsCross-Functional CollaborationSelf-Serve Analytics

Questions & Answers

Common questions about this position

What are the main responsibilities of the Senior Business Insights Analyst?

The role involves partnering with Operations teams to define and analyze metrics focused on member experience and business performance, designing dashboards for KPIs, providing data analysis and storytelling to improve business understanding, and building automated tools for stakeholders.

What skills or mindset does the ideal candidate have?

The ideal candidate has a strong track record of supporting teams across corporate functions, a product-owner mindset for innovating and scaling self-serve data tools, and expertise in data analysis, visualization, storytelling, and dashboard design.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What teams will I work with in this role?

You will work collaboratively with the Member and Product Operations teams, and provide insights across cross-functional teams and to senior leadership.

ID.me

Digital identity verification for secure access

About ID.me

ID.me provides a platform for digital identity verification, allowing individuals to prove and share their identity online. Users create a verified digital identity that can be used to access various services and discounts from partner companies. This process helps businesses ensure that only eligible individuals receive specific offers, which reduces fraud and enhances security. ID.me primarily serves military personnel, first responders, students, teachers, nurses, medical professionals, and government employees, making it particularly valuable in sectors like e-commerce, healthcare, government services, and education. Unlike its competitors, ID.me focuses on building trust between businesses and customers by offering a streamlined verification process that complies with regulatory requirements. The company's goal is to simplify identity verification while providing secure access to services and discounts.

McLean, VirginiaHeadquarters

2010Year Founded

$279.5MTotal Funding

SERIES_DCompany Stage

Government & Public Sector, Cybersecurity, HealthcareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Parental Leave

Employee Assistance Program

Pet Insurance

Travel Assistance Program

Wellbeing and Childcare Discounts

Referral Bonus

Learning and Development Benefit

Risks

Increased competition from new digital identity startups threatens ID.me's market share.

Privacy concerns and regulatory scrutiny could impact ID.me's data handling practices.

Technical challenges in scaling video chat services may lead to customer dissatisfaction.

Differentiation

ID.me is the only provider offering video chat for identity verification.

The company serves diverse sectors, including government, retail, and healthcare.

ID.me's platform is NIST 800-63-3 IAL2/AAL2 conformant, ensuring high security standards.

Upsides

ID.me's valuation increased to $1.8 billion, showing strong investor confidence.

Partnerships with government agencies enhance ID.me's credibility and market reach.

The growing demand for digital identity verification boosts ID.me's market potential.

Land your dream remote job 3x faster with AI

Try Jobo Free