Senior Business Account Executive 3, SMB at Comcast

Rutland, Vermont, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Technology, MediaIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Experience in prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships
Consultative sales approach to identify improvement areas for prospects' communication
Ability to maintain quality sales records and prepare sales/activity reports
Punctual, regular, and consistent attendance
Adherence to company standards and business professionalism
Enthusiasm for learning and advocating Comcast's technology, products, and services

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities
Promote bundled products to ensure optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop and manage territory with a high-activity comprehensive business plan
Generate new leads through prospecting activities
Maintain a pipeline of qualified prospects to meet or exceed monthly quota
Team with technical, customer service, and support staff to ensure end-to-end customer satisfaction and revenue growth
Stay abreast of competitive landscape to position Comcast Business Services effectively
Ensure customer satisfaction and promote positive Comcast experience
Own the customer experience, participate in Net Promoter System, drive results, and work as a team per Operating Principles
Other duties as assigned

Skills

Key technologies and capabilities for this role

Cold CallingCanvassingSales PresentationsPRIHosted PBXTerritory DevelopmentLead GenerationCustomer Satisfaction

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for the Senior Business Account Executive role?

Key skills include territory development, cold calling and prospecting, delivering face-to-face sales presentations, consultative selling to identify communication improvements, and maintaining a pipeline of qualified prospects.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, a fast-paced environment, and creating positive customer experiences through remarkable people.

What makes a strong candidate for this sales role?

Strong candidates excel in new acquisition sales to SMBs, focus on advanced communications solutions like PRI and Hosted PBX, manage territories effectively with high activity plans, and consistently exceed sales quotas.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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