Senior Backend Software Engineer at Fin

New York, New York, United States

Fin Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Cryptocurrency, BlockchainIndustries

Requirements

  • Strong Backend Systems Architecture Experience - Proven track record of designing and building scalable distributed systems
  • Technical Leadership and Ownership - History of owning critical backend infrastructure and making key architectural decisions
  • Cloud Infrastructure Expertise - Deep experience with cloud services, containerization, and infrastructure as code
  • System Performance and Reliability - Track record of building and maintaining highly available systems with strong monitoring and optimization
  • API Design and Integration Experience - History of creating robust, well-documented APIs and integrating complex systems
  • Team Collaboration and Mentorship - Ability to work effectively in a small team while helping others grow technically
  • Strong Communication Skills - Can explain complex technical concepts clearly and work well with non-technical teammates

Responsibilities

  • Design, build, and maintain the core backend systems and services that power our product
  • Monitor, optimize, and scale our backend services while maintaining high availability and performance standards
  • Create and implement engineering best practices, coding standards, and architectural patterns for the backend team
  • Develop internal tools, automation, and documentation that improve team productivity and code quality
  • Make key architectural decisions and guide technical strategy while considering business impact and scalability
  • Share backend knowledge, review team member’s code, and help grow the technical capabilities of the team
  • Create robust, well-documented payments-focused APIs and services that enable product features and third-party integrations
  • Own our cloud infrastructure setup, deployment processes, and development workflows

Skills

Backend Development
APIs
Scalable Systems
Cloud Infrastructure
Payments Integration
Blockchain
Microservices
Code Review
Automation
Engineering Best Practices
High Availability
Performance Optimization

Fin

Provides insights into customer operations workflows

About Fin

Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.

Colma, CaliforniaHeadquarters
2015Year Founded
$19.5MTotal Funding
SERIES_ACompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
1-10Employees

Benefits

Competitive compensation
Work from home setup stipend
Unlimited PTO
Two annual company off-sites
Insurance premiums covered at 90%
401k

Risks

Domain acquisition by James Booth may cause brand confusion for Fin.
New CEO Evan Cummack's leadership may not align with company culture.
Intensifying competition in SaaS market could challenge Fin's client retention.

Differentiation

Fin offers a turnkey browser plugin for granular business insights.
Fin optimizes CX workflows across SaaS applications for improved agent training.
Fin enables companies to replicate top performers and streamline processes.

Upsides

Increased demand for remote work solutions boosts SaaS application adoption.
AI-driven analytics tools enhance Fin's business insights capabilities.
Growing trend of integrating customer feedback aids Fin's process optimization.

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