Customer.io

Senior Backend Engineer

Americas

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing Automation, Communication PlatformsIndustries

Requirements

Candidates should possess 7+ years of relevant experience, a track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang, and a solid understanding of scalability problems. Experience working with UNIX environments and modern collaborative development practices is preferred, along with experience in working with RDB systems, preferably MySQL.

Responsibilities

The Senior Backend Engineer will be responsible for building well-architected, well-tested, and easy-to-understand services in Go, mentoring coworkers through code review, pair programming, and team collaboration, and working with tech support teams to diagnose operational issues and help customers achieve their goals. They will also apply their unique perspective to help define and build the next generation of features and infrastructure, and take an active role in a friendly, supportive team that encourages growth and making great decisions while working with customers to deliver timely solutions.

Skills

Golang
Distributed Applications
Cloud Infrastructure
UNIX
MySQL
Code Review
Pair Programming
Customer Support
Team Collaboration
Mentoring

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Key Metrics

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

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