Senior Software Engineer, Backend (Financial Engines)
Human InterestSalary not specified
- Full Time
- Senior (5 to 8 years)
$130,000 – $210,000Compensation
Senior (5 to 8 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Enterprise Software, Consumer SoftwareIndustries
Requirements
Candidates must possess a Bachelor’s or Master’s degree in Computer Science, Statistics, Informatics, Information Systems, or a related field, and require a minimum of 3 years of experience in a software engineering role. Expertise in Python is essential, along with proficiency in a mainstream Python framework such as FastAPI, Django, or Flask, and experience constructing large-scale distributed systems. Familiarity with MongoDB, Redis, and Elasticsearch is preferred, as is experience working with generative AI frameworks like LangChain or RAG pipelines, and experience integrating applications with large language models from providers such as OpenAI or Anthropic.
Responsibilities
The Senior Backend Engineer will design and build backend services to power Forethought’s core AI features, directly impacting the customer experience. They will collaborate with product and design teams to translate user needs into scalable backend solutions, scale and optimize the product to handle over 1 billion monthly interactions, and partner with AI/ML engineers to integrate LLM-based capabilities into production workflows. Furthermore, the engineer will drive technical excellence by owning projects end-to-end, from architecture and implementation to deployment and monitoring.
Skills
Python
FastAPI
Django
Flask
MongoDB
Redis
Elasticsearch
LangChain
RAG
OpenAI
Anthropic
LLMs
Forethought
AI-powered customer support automation platform
About Forethought
Forethought.ai focuses on enhancing customer support through artificial intelligence. Their main product, SupportGPT™, utilizes Large Language Models (LLMs) to understand and generate human-like text, allowing businesses to automate customer service tasks. This AI is trained on a company's specific data, making it tailored to their needs. It helps businesses in sectors like E-commerce, SaaS, and FinTech by quickly resolving common customer inquiries and directing more complex issues to the appropriate agents, which reduces resolution time and operational costs. Additionally, Forethought.ai offers Autoflows, a user-friendly tool for automating customer experience without the need for coding. This tool helps businesses optimize their customer service workflows and track performance. Forethought.ai aims to improve the efficiency and effectiveness of customer support for businesses looking to enhance their service operations.
Key Metrics
San Francisco, CaliforniaHeadquarters
2017Year Founded
$88.5MTotal Funding
SERIES_CCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
51-200Employees