hive.co

Senior Backend Engineer

Canada

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Marketing TechnologyIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-Time
  • Salary: (Not provided)

Hive is a fast-growing SaaS company offering marketing solutions to live event promoters across North America. The Engineering Team builds and maintains the systems that empower our customers to do powerful things simply and intuitively. We operate with agility—shipping minimum viable products, deploying multiple times daily, and rapidly iterating based on customer feedback. At Hive, we handle impressive technical scale: ingesting high-volume data in real-time from 20+ integrations (including Ticketmaster and Eventbrite), storing and querying billions of customer data points, and delivering over 200 million emails and SMS messages monthly to our clients' customers. Our technology stack includes Python, React, Redis, MongoDB, SQL, Elasticsearch, Clickhouse, and various AWS services.

Role

As a Senior Backend Engineer for the Reliability Team at Hive, you'll be part of a team responsible for the performance, reliability, and maintainability of our systems. This role bridges infrastructure, operations, and application engineering to ensure our services are scalable, performant, secure, and cost-effective as we tackle increasingly complex technical challenges.

Tech Stack

  • AWS
  • Docker
  • Kubernetes
  • Karpenter
  • Terraform
  • Python
  • Django
  • Redis
  • MySQL
  • Clickhouse
  • MongoDB
  • Elasticsearch
  • DataDog
  • Sentry

Responsibilities

  • Champion system observability improvements through implementation, maintenance, process refinement, and automation for business-critical services.
  • Drive SLO adoption and improvement to ensure excellent customer satisfaction across key value streams.
  • Enhance application performance at every level, from infrastructure foundations to runtime environments.
  • Tackle and resolve complex technical challenges across the entire stack.
  • Partner with development teams to design and implement scalable, reliable solutions.
  • Lead security and compliance initiatives as integral components of our engineering practice.
  • Craft and refine developer tools that boost team productivity and efficiency.
  • Develop and implement strategies to optimize cloud infrastructure costs.
  • Collaborate with DevOps to maintain and enhance deployment pipelines in our cloud environments.
  • Contribute to incident management by defining meaningful metrics, executing against targets, and improving response times and overall system stability.

Requirements

  • 7+ years of software engineering experience, with at least 5 years focused on reliability, infrastructure, or platform engineering.
  • 3+ years experience with AWS and proven ability to build effective monitoring, alerting, and observability solutions.
  • Track record of implementing, maintaining, and improving SLOs and uptime KPIs for critical services.

Company Information

Hive is a fast-growing SaaS company offering marketing solutions to live event promoters across North America.

Skills

AWS
Docker
Kubernetes
Karpenter
Terraform
Python
Django
Redis
MySQL
Clickhouse
MongoDB
Elasticsearch
DataDog
Sentry

hive.co

Data-driven marketing platform for businesses

About hive.co

Hive.co is a marketing platform that helps businesses improve customer engagement by integrating data from various sources. It mainly targets e-commerce businesses, event organizers, and online enterprises that want to enhance their marketing strategies. The platform allows users to automate marketing campaigns and access real-time insights about their customers. Hive.co operates on a subscription model, where clients pay for different levels of service and the number of integrations they need. By connecting with platforms like Squarespace and Zapier, Hive.co enables businesses to create efficient marketing workflows. Its main features include automated deliverability, customer success tools, and real-time analytics, all designed to increase sales and customer interaction. Hive.co also prioritizes a positive work environment, focusing on employee well-being and professional development.

Waterloo, CanadaHeadquarters
2014Year Founded
$120KTotal Funding
LATE_VCCompany Stage
Data & Analytics, Consumer Software, Consumer GoodsIndustries
11-50Employees

Benefits

Health Insurance
Dental Insurance
Flexible Work Hours
Remote Work Options
Unlimited Paid Time Off
Parental Leave

Risks

Increased competition from AI-driven marketing platforms like Klaviyo and Iterable.
Privacy concerns and regulatory changes may impact Hive's data collection practices.
Economic downturns could lead to reduced budgets for marketing platforms like Hive.

Differentiation

Hive integrates with platforms like Shopify, Mailchimp, and Facebook for seamless data sync.
The platform offers real-time insights and automated deliverability to boost customer engagement.
Hive's subscription model allows businesses to choose services based on their integration needs.

Upsides

Hive can leverage zero-party data collection to enhance data-driven marketing strategies.
AI-driven predictive analytics in email marketing can improve Hive's platform offerings.
Omnichannel marketing strategies align with Hive's strength in seamless integrations.

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