Customer.io

Senior Backend Engineer

Americas

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Communication Platforms, Email & Messaging Services, Consumer SoftwareIndustries

Requirements

Candidates should possess 7+ years of experience building scalable, distributed systems in Go, comfort working in cloud-native environments (AWS, GCP), familiarity with relational databases (MySQL) and an understanding of performance tradeoffs, and experience with observability tooling and operating production systems.

Responsibilities

The Senior Backend Engineer will design and build distributed systems in Go to help customers send timely, relevant messages at scale, collaborate across teams to debug issues and deliver reliable solutions, own problems end to end - from architecture and schema design to testing, deployment, and monitoring, share knowledge and raise the bar through sharing progress publicly, and leverage AI tools to prototype, move faster, and make better decisions.

Skills

Go
Distributed Systems
Cloud-Native (AWS, GCP)
Relational Databases (MySQL)
Performance Optimization
Scalability
Debugging
Monitoring
AI Tools
Collaboration
Architecture Design
Testing
Deployment
Mentorship

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

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