[Remote] Senior Backend Engineer at Customer.io

Americas

Customer.io Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Communication Platforms, Email & Messaging Services, Consumer SoftwareIndustries

Skills

Key technologies and capabilities for this role

GoDistributed SystemsCloud-Native (AWS, GCP)Relational Databases (MySQL)Performance OptimizationScalabilityDebuggingMonitoringAI ToolsCollaborationArchitecture DesignTestingDeploymentMentorship

Questions & Answers

Common questions about this position

What is the salary range for this Senior Backend Engineer position?

The salary range is $150,000 - $200,000 USD (or equivalent in local currency), depending on experience and subject to market rate adjustment.

What benefits are offered for this role?

Benefits include 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family, 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, and a professional development budget.

Is this a remote position?

This information is not specified in the job description.

What skills and experience are required for this role?

Candidates need 7+ years of experience building scalable, distributed systems in Go, comfort working in cloud-native environments like AWS and GCP, familiarity with relational databases such as MySQL, and experience with observability tooling and operating production systems.

What does Customer.io value in engineers?

They value ownership where you own problems end to end and thrive in ambiguity, engineers with product taste who think like users and focus on customer value, and healthy skepticism that balances rigor, creativity, and forward motion.

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

Land your dream remote job 3x faster with AI