Senior Backend Engineer (Go)
Bestow$145,000 - $160,000/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
€76,000 – €76,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, FintechIndustries
Requirements
Candidates should have experience with Python and can also have extensive experience in Ruby on Rails, Node.js, Java, or C# for building SaaS tools and APIs. Familiarity with shipping and monitoring applications in production environments using tools like Datadog or Grafana is essential. Experience working collaboratively through a review process using versioning tools such as GitHub or GitLab is required, along with a background in building scalable, fault-tolerant web applications optimized for high traffic. Candidates should possess DevOps skills with tools like Docker, Terraform, and Kubernetes, and demonstrate the ability to take ownership of their work and iterate quickly based on new data.
Responsibilities
The Senior Backend Engineer will design features, APIs, and models for a large customer base. They will work closely with an engineering manager, product manager, and designer, while collaborating with a team of senior engineers. The role involves participating in solving technical challenges to scale Gorgias’s platform and systems, shipping features autonomously, and monitoring deployment success. Additionally, they will assist customers by debugging and providing incident response as part of a support and on-call rotation.
Skills
API Design
Backend Development
Data Modeling
Ecommerce Integrations
Shopify
Messaging Integrations
Authentication
Authorization
Gorgias
AI-powered customer service for e-commerce
About Gorgias
Gorgias provides an AI-powered customer service solution tailored for Shopify stores in the e-commerce sector. Its main service automates the customer support process by sorting, prioritizing, and tagging customer inquiries, known as "tickets," as they arrive. This automation minimizes the need for manual ticket management, allowing businesses to save time and resources. Gorgias' AI can also deliver instant resolutions to customer issues, enhancing the efficiency of support operations. Additionally, the platform enables businesses to create detailed customer profiles that include order history, loyalty status, and reviews, which helps support teams offer personalized service. Gorgias operates on a subscription model, generating consistent revenue while helping businesses improve their customer service and reduce support workloads. The company caters to a diverse range of clients, from small businesses to large corporations, all within the competitive e-commerce landscape.
San Francisco, CaliforniaHeadquarters
2015Year Founded
$98.6MTotal Funding
SERIES_CCompany Stage
Consumer Software, AI & Machine LearningIndustries
201-500Employees