Senior Associate Product Manager, Enterprise Payments at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Curious mindset: ask "why," explore ideas, not afraid to share crazy ideas or pursue answers persistently
  • Action-oriented ("Do-er"): bias toward action, experiment and fail, discover hidden features or break down silos
  • Passionate about enabling others: care about growing teams, bring people together, e.g., starting meetups or teaching
  • Strong communicator: explain complex ideas clearly, ensure team understands priorities and rationale
  • Collaborative "Wrangler": unite diverse teams like engineers and developers, inspire creative contributions
  • Fearless: tackle big undefined problems, persist until solved, comfortable saying no

Responsibilities

  • Increase adoption, scaling, and standardization of payment experiences
  • Collaborate with partners across the organization to reimagine payment experiences for game-changing customer outcomes
  • Use cutting-edge technology, real-time data, and ingenuity to redefine customer money interactions
  • Drive the bank's omni-channel servicing portfolio, setting and delivering experience frameworks for digital and digital-human interactions
  • Work with customers, associates, designers, technologists, and data scientists to build solutions
  • Innovate by asking bold questions, starting small, testing, and scaling to better outcomes
  • Share stories to influence product building and problem-solving approaches
  • Connect teams by building tools, integrating products, and fostering community
  • Solve the right problems strategically

Skills

Product Management
Payments
Customer Experience
Data-Driven Decision Making
Predictive Modeling
Cross-Functional Collaboration
Real-Time Data
Omni-Channel Servicing

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

Land your dream remote job 3x faster with AI