Senior Associate, Card & Expense at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • Bachelor’s Degree or military experience
  • At least 2 years of experience in Accounting OR Finance OR a combination
  • Preferred: 3+ years of experience in Business Process Management, or Project Management, or Relationship Management or Risk Management or a combination
  • Preferred: 1+ year of experience in Corporate Travel and Expense or Corporate Card Management
  • Preferred: 1+ year of experience in Change management
  • Preferred: Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
  • Preferred: Previous experience in Microsoft Office or G-suite
  • Preferred: Strong communication and presentation skills

Responsibilities

  • Oversee daily activities related to corporate card issuance, credit limit management, expense report submission and approvals
  • Monitor expense activity through Finance System and card reporting tools, highlighting themes and trends for LOBs and/or back-office support teams through regular reporting and interactions
  • Identify, implement and execute corporate card and expense process controls - ensuring a well-managed end-to-end process, while driving issue resolution/risk mitigation activities
  • Identify, prioritize and lead process improvement work to streamline the user experience
  • Use data analytics and reporting to provide transparency to senior leadership on process needs and health
  • Coordinating work between multiple areas and working on multiple projects simultaneously; leveraging/influencing business partners to drive results
  • Track and resolve process breakdowns, providing transparency on impact to leadership and customers
  • Develop and maintain formal process documentation including procedures
  • Act as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions

Skills

Key technologies and capabilities for this role

process improvementdata analyticsexpense managementrisk mitigationcontrols executionreportingcorporate card managementcredit limit managementfinance systemstrend analysisstakeholder coordination

Questions & Answers

Common questions about this position

What are the basic qualifications for this Senior Associate role?

Candidates need a Bachelor’s Degree or military experience, plus at least 2 years of experience in Accounting or Finance or a combination.

What preferred qualifications or certifications are recommended?

Preferred experience includes 3+ years in Business Process Management, Project Management, Relationship Management, or Risk Management; 1+ year in Corporate Travel and Expense or Card Management; Lean, Agile, Six Sigma, or Project Management certification; and strong Microsoft Office or G-suite skills.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What skills make someone a strong candidate for this position?

Strong candidates excel in a team environment with exceptional communication skills, attention to detail, adaptability, and the ability to influence up, along with experience in process management, data analytics, and risk mitigation.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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