Senior Application Engineer, I2C and Revenue

Position Overview

Twilio is seeking a Senior Application Engineer, I2C and Revenue to join our Enterprise Application Development and Operations team. This role will focus on the design, configuration, development, and testing of Oracle Fusion Cloud applications, specifically within the Invoice-to-Cash (I2C) and Revenue areas. The position is crucial for supporting key functions across Finance, Billing, Accounts Receivable (AR), Collections, Revenue Recognition, and Accounting.

The ideal candidate is a self-starter with a strong analytical mindset, exceptional communication skills, and a proven ability to manage multiple priorities in a fast-paced environment. You will partner closely with cross-functional teams, including Global Accounting and Billing, to drive automation, scalability, and innovation across Twilio’s I2C landscape.

About Twilio

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Responsibilities

In this role, you’ll:

• Lead and contribute to the design, configuration, development, and testing of Oracle Fusion Cloud solutions focused on AR, Collections, Cash Application, and Revenue processes.
• Conduct business workshops to gather and analyze requirements and translate them into effective Oracle Fusion Cloud solutions.
• Partner with process owners to define and benchmark operational KPIs and to develop/deliver KPI dashboards and reports using Oracle Transactional Business Intelligence (OTBI), Oracle Business Intelligence Publisher (BIP), Zuora object queries, and data queries.
• Create system prototypes and demos to validate solutions with stakeholders before development begins.
• Collaborate with Finance, Billing, and Revenue teams to ensure accurate implementation of business processes.
• Integrate Oracle Fusion Cloud with multiple upstream usage systems and downstream accounting platforms like Zuora Billing, Highradius, Monkey, Salesforce, etc.
• Lead cross-functional requirement sessions to elicit, document, and analyze business requirements and functional specifications, including identifying unspoken or conflicting requirements and challenging the norm.
• Perform checks and monitoring of critical processes in production instances and proactively identify and fix issues.
• Manage KLO operations and stakeholders support with daily activities, Financial close, reconciliations, etc.
• Mentor junior consultants and provide technical leadership and best practices guidance.
• Work under tight deadlines, managing overlapping projects and priorities with efficiency and professionalism.
• Act as a subject matter expert for Twilio’s end-to-end I2C ecosystem.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Strong hands-on experience in Oracle Fusion Cloud modules related to AR, Collections, Cash Application, and Revenue Management.
• Demonstrated ability to lead the end-to-end implementation lifecycle—from requirements gathering through to testing and deployment.
• Solid understanding of I2C and revenue workflows, including integrations with usage systems.

Employment Type

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Location Type

• [Location Type not specified]

Salary

• [Salary not specified]