Senior Data Analytics Engineer
FullscriptFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should possess 4+ years of experience in analytics engineering or a similar role, with a strong background supporting technical teams. Proficiency in SQL, including dimensional modeling and transformation design, is essential, with dbt experience being preferred. Experience with engineering and support systems like Jira, Intercom, or ZenDesk, along with cloud data warehouses (Snowflake or Databricks preferred) and data version control (git), is required. Prior experience supporting Engineering and/or Technical Support stakeholders at a B2B SaaS company is a plus, as is familiarity with data visualization tools, particularly Sigma. Excellent communication skills for explaining complex data concepts to diverse audiences, self-starting ability with high attention to detail, and the capacity to manage multiple priorities in a fast-paced environment are also necessary. Proven ability to influence cross-functional stakeholders and drive adoption of data solutions is expected.
The Senior Analytics Engineer will design, build, and maintain core data models for Technical Support and Engineering workflows, including system performance metrics, incident response data, and operational telemetry. Responsibilities include modeling incident tracking data to improve response times, identifying opportunities for new self-service data tools, and creating documentation for data models and pipelines. The role involves analyzing support request patterns to inform capacity planning, partnering with stakeholders to gather requirements and translate them into scalable data products, and mentoring team members on analytics best practices. Additionally, the engineer will drive continuous improvement initiatives by analyzing workflow inefficiencies and delivering reporting and dashboards in Sigma for real-time insights into key performance indicators.
Cloud-based data analytics platform for businesses
Sigma Computing offers a cloud-based data analytics platform that enables businesses to analyze large volumes of data through a user-friendly, spreadsheet-like interface. Users can connect to their cloud data warehouse and access advanced features such as data collection, territory management, and revenue planning without needing coding skills. The platform is scalable, allowing for the analysis of billions of rows of data, and promotes self-service capabilities for faster insights. Recently, Sigma introduced AI features like data classification and natural language processing to enhance data analysis and support Enterprise AI initiatives.