Senior Analyst, Business Process Solutions at DXC Technology

Nashville, Tennessee, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Business Process ServicesIndustries

Requirements

Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
Proven experience in business process services and data analysis
Proficiencies in data manipulation and interpretation
Experience using SharePoint and Microsoft’s Power Platform
A continuous learner who stays abreast with industry knowledge and technology
Employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week

Responsibilities

Analyze business processes and assist in identifying areas for improvement to enhance customer and client experience
Provide support in process improvement initiatives under the guidance of senior team members
Collect and analyze performance data to evaluate customer and client satisfaction
Collaborate with team members on project tasks to ensure successful execution
Document process changes and improvements for future reference
Communicate process-related insights and recommendations to stakeholders
Learn and apply process optimization methodologies effectively
Stay informed about industry trends related to customer experience

Skills

Business Process Analysis

Data Analysis

Process Improvement

SharePoint

Microsoft Power Platform

Data Manipulation

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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