Analyst, Operations
AnteriadSalary not specified
Part Time
Entry Level & New Grad
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
eCommerce, RetailIndustries
Requirements
- Ability to analyze complex datasets to identify patterns and develop actionable insights
- Proficiency in monitoring key performance indicators (KPIs) and reporting findings to leadership
- Experience in managing and optimizing operational processes (e.g., onboarding, delivery quality, customer service)
- Skills in developing and implementing recruitment campaigns, monitoring application and conversion rates, and improving user experience (e.g., application portals, websites)
- Knowledge of creating and deploying marketing strategies (e.g., online advertising, SEO, referral incentives)
- Capability to collaborate with cross-functional teams and stakeholders to align on data-driven recommendations
- Understanding of managing service level standards and addressing customer/driver concerns
- Familiarity with compliance to internal and regulatory policies, and implementing new technology features
- Ability to develop and maintain reporting tools and dashboards (automated and ad hoc reporting)
- Experience in training and mentoring team members on best practices
- Staying up-to-date with industry trends for continuous improvement
- Demonstrates respect for individuals, fosters positive experiences, embraces diversity, and builds belonging
- Shows engagement, commitment to team development through feedback, coaching, mentoring, and recognition
- Builds strong relationships, communicates effectively, and demonstrates energy/positivity
- Maintains high standards of integrity, ethics, compliance, and Walmart values
- Acts with humility, self-awareness, honesty, transparency, and accountability
- Delivers results with customer-first mindset and omni-merchant approach
Responsibilities
- Support the development and execution of strategic initiatives to enhance eCommerce operations
- Analyze complex datasets to identify patterns and actionable insights
- Monitor key performance indicators (KPIs) and report findings to leadership
- Recommend data-driven solutions to improve operational efficiency and customer satisfaction
- Manage and optimize operational processes, including onboarding, delivery quality, and customer service
- Develop and implement recruitment campaigns, monitor application/conversion rates, and enhance user experience on portals/websites
- Create and deploy marketing strategies, including online advertising, SEO, and referral incentives
- Collaborate with cross-functional teams to drive continuous improvements
- Engage stakeholders to align on data-driven recommendations, manage service level standards, and address customer/driver concerns
- Ensure compliance with internal and regulatory policies and implement supporting technology features
- Develop and maintain reporting tools and dashboards for business performance insights
- Produce automated and ad hoc reporting to facilitate data-driven decisions
- Train and mentor team members on best practices
- Stay up-to-date with industry trends to ensure continuous improvement of eCommerce operations
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What are the key responsibilities of the Senior Analyst, Business Operations eCommerce role?
The role involves data analysis to identify patterns and insights, strategy implementation, process optimization including onboarding and delivery quality, cross-functional collaboration, KPI monitoring, reporting to leadership, and developing marketing strategies like SEO and online advertising.
Is this a remote position or does it require office work?
This information is not specified in the job description.
What is the salary or compensation for this position?
This information is not specified in the job description.
What is the company culture like for this role?
The culture emphasizes respect for the individual, driving positive associate and customer experiences, embracing differences, fostering belonging, developing others through coaching and mentoring, building strong relationships, and collaborative teamwork.
What skills or experience make a strong candidate for this role?
Strong candidates will have expertise in data analysis, process optimization, cross-functional collaboration, KPI monitoring, reporting and dashboard development, marketing strategy implementation including SEO, and leadership skills in mentoring and stakeholder engagement.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
Related Jobs
RemoteRemoteSenior Business Intelligence Analyst
OmnidianSalary not specified
- Full Time
- Mid-level (3 to 4 years)
RemoteLead Analyst, Operational Strategy
Forward FinancingSalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteVendor Account Senior Manager, Provider Digital Operations
CVS HealthSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteSenior Manager, Business Analytics
NerdWallet$169,000 - $318,000/year
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteRevenue Insights Analyst
AppspaceSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteSenior Web Strategist
TypeformSalary not specified
- Full Time
- Senior (5 to 8 years)