Humana

Senior Accreditation Professional

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health InsuranceIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: [Salary not specified]

Humana is seeking a Senior Accreditation Professional to join their team, focusing on health plan accreditations and ensuring compliance with accreditation standards across various operational areas. This role involves complex tasks and requires a deep understanding of NCQA Health Plan Accreditation Credentialing (CR) requirements.

Requirements

  • Bachelor's degree.
  • Three (3) years of experience in NCQA Health Plan Accreditation with a focus on Credentialing Accreditation.
  • Prior experience participating in NCQA virtual or onsite surveys.
  • Commitment to continuous process improvement.
  • Exceptional analytical and critical thinking skills, including problem-solving and proficiency in executing solutions.
  • Exceptional attention to detail.
  • Demonstrated excellent time management skills with proven ability to be flexible, adapt to changing environments, handle multiple tasks and deadlines, and manage multiple priorities.
  • Exceptional verbal and written communication skills.
  • Demonstrated successful relationship building.
  • Experience working with cross-functional business areas.

Preferred Qualifications

  • Credentials Verification Organization (CVO) Certification.
  • Registered Nurse or Behavioral Health professional.
  • Advanced degree in a healthcare-related field.
  • Managed care, Medicaid health plan experience.

Responsibilities

  • Serve as a subject matter expert on National Committee for Quality Assurance (NCQA) Health Plan Accreditation Credentialing (CR) requirements and advise stakeholders on compliance.
  • Work closely with operational areas to prepare documentation for submission to NCQA.
  • Advise operational leaders and frontline associates in developing functional strategies for compliance with accreditation standards.
  • Exercise independent judgment and decision-making on complex issues regarding job duties and related tasks, working under minimal supervision.
  • Utilize independent judgment requiring analysis of variable factors and determining the best course of action.

Additional Information

  • Workstyle: Remote position with some travel.
  • Schedule: Monday through Friday; 8:00 AM – 5:00 PM Eastern Standard Time (EST). Must be able to accommodate work schedules and meetings in both Central and Eastern time zones.
  • Travel: Up to 5% travel (typically 3-5 times annually, possibly outside of your state of residence for team engagement meetings, onsite audits, and trainings).
  • Work from Home Requirements:
    • Internet service: Minimum download speed of 25 Mbps and upload speed of 10 Mbps. Wired cable or DSL connection suggested. Satellite, cellular, and microwave connections require leadership approval.
    • California, Illinois, Montana, or South Dakota residents will receive a bi-weekly internet expense payment.
    • Humana will provide appropriate telephone equipment.
    • Work from a dedicated, interruption-free space to protect member PHI/HIPAA information.
  • Interview Format: HireVue technology will be used.
  • Scheduled Weekly Hours: 40
  • Pay Range: [Pay Range not specified]

Skills

NCQA Health Plan Accreditation
Credentialing
Compliance
Documentation Preparation
Operational Strategy
Analytical Skills
Critical Thinking
Problem Solving
Time Management
Communication
Relationship Building
Cross-functional Collaboration
Process Improvement

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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