Senior Accounts Receivable Specialist at Field Nation

Dhaka, Dhaka Division, Bangladesh

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Service DeliveryIndustries

Requirements

Proficiency in oral and written English
3+ years of previous accounting experience, preferably Accounts Receivable
Customer Service experience
Ability to work night shift (generally 8pm-5am, 9 hours/day, Mon-Fri)
Critical thinking and problem solving skills
Salesforce and Netsuite knowledge (plus)

Responsibilities

Review accounts receivable aging on a weekly basis, reaching out to customers via email and phone for status of unpaid invoices
Reconcile accounts receivable between Field Nation platform and Netsuite ERP
Provide weekly updates to Accounts Receivable Manager and Controller on past due accounts
Provide weekly updates to internal Account Owners on past due accounts
Provide monthly and quarterly updates to leadership on DSO trends
Coordinate with and act as primary contact for third-party collections agency, monitoring and submitting perpetually unresponsive and difficult client accounts
Monitor the Accounting shared inbox for collections and invoice related inquiries and respond within 24 hours
Monitor the public Accounting Slack channel, addressing and solving collections and invoice related inquiries along with basic requests and questions
Address and resolve any assigned Salesforce cases related to collections and Accounts Receivable inquiries
Partner internally on Accounting projects and initiatives
Maintain professional tone when communicating with clients at all times
Assist with reconciliations and closing process as needed
Assist with Accounts Receivable cash application and billing as needed
Aid in implementation of accounting policies and identifying areas of improvement
Assist with implementing and maintaining internal financial controls and procedures

Skills

Accounts Receivable

Aging Reports

Invoice Collections

NetSuite ERP

Customer Service

DSO Management

Salesforce

Slack

Email Communication

Phone Outreach

Account Reconciliation

Field Nation

Connects businesses with freelance technicians

About Field Nation

Field Nation connects businesses with skilled freelance technicians for on-demand work orders, primarily in the United States. The platform allows companies to manage their workforce efficiently by accessing a large network of pre-vetted professionals based on location and specific skills. Businesses can post work orders, and technicians can bid on them, with Field Nation earning a fee from each completed order. This model helps companies save costs and maintain flexibility in staffing. With 1.4 million work orders completed annually and a 98% success rate, Field Nation ensures quality through a rigorous vetting process. The platform also provides tools for businesses to create custom profiles and build trusted teams, along with industry insights to help improve operational efficiency. Field Nation's goal is to optimize field operations for businesses by providing a reliable way to connect with top talent and enhance service delivery.

Minneapolis, MinnesotaHeadquarters

2008Year Founded

$58.5MTotal Funding

EARLY_VCCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Unlimited Paid Time Off

Paid Vacation

Health Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401(k) Retirement Plan

401(k) Company Match

Flexible Work Hours

Hybrid Work Options

Risks

Increased competition from platforms like Upwork and Fiverr threatens market share.

AI-driven platforms may reduce the need for traditional FMS platforms.

Changes in labor laws could impact Field Nation's business model and increase costs.

Differentiation

Field Nation connects businesses with skilled freelance technicians for on-demand work orders.

The platform offers a 98% success rate through rigorous vetting of technicians.

Field Nation provides industry insights and case studies to demonstrate successful scaling.

Upsides

Increased demand for flexible work solutions drives growth in freelancer management systems.

Technological advancements enhance efficient matching of freelancers with job opportunities.

Partnerships with industry-specific service providers improve client satisfaction.

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