Security Analyst at DXC Technology

Sofia, Sofia-City, Bulgaria

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, CybersecurityIndustries

Requirements

Pursuing a degree in Computer Science or other related areas or equivalent certifications (CompTIA Security+, CCNA, CCNP, SNIA)
Fluent in English
Understanding of 24x7 mission critical enterprise computing environments and the impact of service disruption on a company’s bottom line (position includes shifts, including night shifts)
Strong interpersonal and security skills
Good communication skills and customer centric focus
Good analytical skills
Team player
Ability to pro-actively learn new technology, processes and other skills
Flexible, self-motivated with the ability to work under pressure in an international and culturally diverse organization

Responsibilities

Deliver operational services to outsourcing accounts on time, on target with quality, and work on shifts including night shifts
Accept and analyze security incidents related to supported customer environments to minimize unplanned downtime and achieve high customer satisfaction and predefined SLAs
Perform incident logging, categorization, prioritization, management, and closing
Open an incident record (where not already automated) for each incident to record and track all relevant information and provide a complete history of events and activities
Categorize and prioritize incidents so they can be handled quickly and efficiently
Upon closing the incident, verify that the categorization and closure code are correct
Ensure all cases are acted upon conscientiously within the expected SLA framework
Perform generic troubleshooting within the applicable technology platform
Escalate to security support teams as needed
Work in close relationship with other teams under direct supervision by team management

Skills

Incident Logging

Incident Categorization

Incident Prioritization

Incident Management

SLA Management

Troubleshooting

Cyber Security

SOC Operations

Escalation Management

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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