Seasonal Quality Assurance Specialist at StockX

West Caldwell Twp, New Jersey, United States

StockX Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerce, Retail, LogisticsIndustries

Requirements

  • Strong attention to detail
  • High degree of patience and comfort performing repetitive tasks requiring a high degree of focus
  • Flexibility and willingness to learn
  • Strong data analysis skills
  • Strong written and verbal communication skills and ability to communicate effectively at all levels of the Operations team
  • Strong work ethic and positive attitude
  • Sense of urgency to perform tasks at or above the outlined productivity targets and to timelines
  • Comfortable in a fast-paced work environment
  • Ability to work well in teams and good communication skills
  • Ability to stand, walk, bend, stoop, turn, and pivot more than 75% of the time
  • Ability to push, pull, and lift up to 50 pounds (or 23kg); on occasion a team-lift of up to 100 pounds (or 45kg)
  • Ability to bend, twist, kneel, and squat regularly
  • Ability to ascend or descend ladders, stairs, ramps, and the like on a frequent basis depending on site location
  • Closed toed and closed heel shoes required

Responsibilities

  • Review quality issues with products and utilize appropriate escalation paths
  • Accurately log data in Warehouse Management System (WMS) for movement of product (for example: shipping, inventory, returns, etc)
  • Document quality issues with the product and communicate with Operations, Customer Service and Customers
  • Identify, communicate and execute process improvements
  • Communicate within operations team members on quality concerns and corrective actions
  • Support the quality assurance process and procedures across operations
  • Identify opportunities to continue to improve the efficiency of operations
  • Regularly check for trouble product around the Verification Center and bring to Quality Assurance department to process
  • Help train and develop new team members in the Verification Center
  • Support other departments (Inbound, Outbound for example) within the Verification Center
  • Audit processes to assure effective operation and control and to verify compliance with established standard practices
  • Support operations in identifying root cause and corrective actions to prevent further production of undesirable products
  • Perform material and product evaluations
  • Record, organize, and analyze results

Skills

Quality Assurance
Warehouse Management System
WMS
Data Analysis
Process Improvement
Root Cause Analysis
Auditing
Training
Communication

StockX

Marketplace for high-demand consumer products

About StockX

StockX operates as an online marketplace for buying and selling high-demand consumer products, with a primary focus on sneakers, streetwear, electronics, collectibles, and luxury items. The platform functions like a stock market, where products have real-time market prices determined by supply and demand, allowing users to see the current value of items and make informed decisions. StockX stands out from competitors by ensuring the authenticity of products through a strict verification process, which builds trust among its users. The company generates revenue by charging transaction fees on sales. Its goal is to provide a transparent and reliable platform for consumers who are interested in limited-edition and hard-to-find items, capitalizing on the growing trend of online shopping.

Detroit, MichiganHeadquarters
2016Year Founded
$481.5MTotal Funding
SECONDARYCompany Stage
Fintech, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Hybrid Work Options
Company Equity
Performance Bonus

Risks

Increased competition from AI-based authentication startups could challenge StockX's market position.
Ongoing legal dispute with Nike over counterfeit products could damage StockX's reputation.
Leadership transition to Greg Schwartz as CEO may lead to strategic shifts impacting stability.

Differentiation

StockX offers a 'stock market of things' model for real-time pricing.
The platform ensures authenticity through a rigorous verification process.
StockX provides a personalized sneaker portfolio feature for users.

Upsides

Integration of AI can enhance StockX's verification system and consumer trust.
NFC-enabled tags can improve authenticity and traceability of items sold.
The rise of challenger sneaker brands presents diversification opportunities for StockX.

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