Seasonal Administrative Assistant Top Seller - Michigan Avenue at Nordstrom

Chicago, Illinois, United States

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Ability to prioritize multiple tasks and requests from customers in a fast-paced environment
Excellent communication and interpersonal skills
Strong organization and follow-through
A knack for problem solving
Proficiency with computers and an interest in learning new computer applications
Ability to work a flexible schedule based on business needs
Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching
Frequent use of hands for grasping, fine manipulation, pushing, and pulling
Ability to handle bulky and awkwardly shaped items, including reaching and lifting above the head
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Responsibilities

Assist customers over the phone and at checkout with sales, returns, and other transactions while delivering amazing customer service
Keep the service quick, easy, and fun by listening to customer needs and sharing your love for fashion
Be a great team player by keeping the department “runway ready,” including straightening up, lightly cleaning, and restocking the cash wrap area and sales floor
Stay up on key fashion trends and products to help customers with purchase decisions as necessary
Build relationships with customers by telling them about upcoming events, Nordstrom gift cards, and Nordstrom Rewards program
Flexible to support other areas of the store including order fulfillment and order pick-up

Skills

Key technologies and capabilities for this role

Customer ServicePoint of SaleCash HandlingRetail SalesOrganizationProblem SolvingComputer ProficiencyCommunicationInterpersonal SkillsMultitasking

Questions & Answers

Common questions about this position

What benefits does Nordstrom offer for this position?

Nordstrom offers medical/vision, dental, retirement, paid time away, life insurance, disability, merchandise discount, and EAP resources to support employees and their families.

Is this a remote position or does it require working in the store?

This is an in-store position at the Michigan Avenue location requiring continuous movement for 6-8 hours per shift, including bending, lifting, and assisting customers at checkout and on the sales floor.

What skills are required for the Seasonal Administrative Assistant role?

Required skills include the ability to prioritize multiple tasks in a fast-paced environment, excellent communication and interpersonal skills, strong organization and follow-through, problem-solving, and proficiency with computers.

What is the company culture like at Nordstrom for this role?

The culture emphasizes being positive, energetic, a great team player, delivering amazing customer service, and sharing a passion for fashion while keeping the department runway ready.

What makes a strong candidate for this Seasonal Administrative Assistant position?

Strong candidates have a passion for fashion, excellent customer service skills, the ability to multitask in a fast-paced environment, physical stamina for continuous movement and lifting, and a flexible schedule.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

Land your dream remote job 3x faster with AI

Try Jobo Free