Welocalize

Search Relevance SME - Digital Content

Hong Kong, Hong Kong SAR, Hong Kong SAR

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Data Annotation & Labeling, Search & RelevanceIndustries

Requirements

Candidates should possess previous Quality Assurance experience, which is highly desirable. Strong analytical and communication skills are essential for synthesizing error trends and effectively communicating findings.

Responsibilities

The Search Relevance SME will analyze rating submissions weekly to identify recurring mistakes and patterns, compile and present error trend reports to stakeholders, evaluate and correct data annotations for accuracy and compliance with client guidelines, collaborate with team members to clarify and update guidelines, serve as the primary point of contact for rater questions, offer actionable feedback and mentor raters, design and recommend targeted training sessions based on error trends, and interface regularly with cross-functional teams to report on performance and key insights.

Skills

Data analysis
Error trend identification
Quality assurance
Guideline adherence
Annotation review
Feedback provision
Label Studio

Welocalize

Provides AI-driven content localization services

About Welocalize

Welocalize assists businesses in enhancing customer engagement by providing localized content that meets the cultural and linguistic needs of different regions. Their AI-enabled Service Delivery Platform, OPAL, streamlines the translation and approval processes, allowing companies to reduce costs and improve efficiency. Unlike competitors, Welocalize leverages AI and automation to deliver services more effectively, resulting in better business outcomes for clients. The company's goal is to empower businesses to connect with international customers through advanced localization solutions.

Key Metrics

New York City, New YorkHeadquarters
1997Year Founded
$33.1MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Telemedicine Benefit
Paid Sick Time
Paid Holidays
Employee Assistance Program
Mileage Reimbursement
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Voluntary Life Insurance
401(k) Retirement Plan

Risks

Competition from AI-driven tools like DeepL and Google Translate threatens market share.
Rapid AI advancements may commoditize basic translation services, pressuring differentiation.
Economic uncertainties in key industries could reduce spending on localization services.

Differentiation

Welocalize's OPAL platform uses AI to streamline translation and content adaptation processes.
The company offers specialized linguistic validation services for clinical trials and healthcare.
Welocalize's TranslationRater™ plugin for ChatGPT enhances translation quality assessment capabilities.

Upsides

Growing demand for AI-driven localization boosts Welocalize's market opportunities.
Rising interest in multilingual e-learning aligns with Welocalize's expertise.
Healthcare sector's AI integration offers new service expansion opportunities for Welocalize.

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