Salesforce Architect
Earnest$135,000 - $165,000/year
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, ConsultingIndustries
Requirements
- Significant business process, technical consulting, or enterprise architecture experience
- 3+ years of CRM industry experience (Salesforce platform preferred)
- Proven ability to design and optimize business processes and integrate processes across disparate systems
- Understanding of basic UX principles
- Willing and able learner of new technologies
- Extremely strong written and oral communication
Responsibilities
- Provide industry best practices and serve as a trusted client advisor
- Drive requirement gathering and serve as the Salesforce platform expert
- Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
- Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge
- Provide input on detailed design specifications, infrastructure, and project plans
- Translate business requirements into well-architected solutions
- Coach and mentor junior technical and functional team members
- Follow and understand new Salesforce product and technical capabilities
Skills
Salesforce
Experience Cloud
Service Cloud
Agentforce
Salesforce Einstein
Service Cloud Voice
Amazon Connect
Knowledge
NeuraFlash
AI-powered CRM solutions for businesses
About NeuraFlash
NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.
Boston, MassachusettsHeadquarters
2016Year Founded
$2.2MTotal Funding
DEBT_PPCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees
Benefits
Remote Work Options
Flexible Work Hours
Risks
Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.
Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.
Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.
Differentiation
NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.
The company offers tailored solutions, partnering with major firms like Macy's for implementation.
NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.
Upsides
Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.
Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.
The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.
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